What are the responsibilities and job description for the Technical Field Service Representative II (U) position at Generac?
The Generator Field Service Technician is responsible for providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, equipment modifications, of Generac industrial products. This position will requires 100% travel; fleet vehicle provided. No overnight travel is anticipated. Overtime is not promised or required, but during mass storms and outages management may require additional help for after-hours calls beyond the standing on-call schedule
Knowledge, Skills, And Abilities
Energy Systems is committed to fair and equitable compensation practices. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.
This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending, and health savings accounts, accrued paid time off, 8 paid Holidays, opportunity for overtime and 401(k) retirement benefits.
Physical Demands
The employee is constantly using hands to finger, handle, feel, lift or operate objects, and use computer keyboards. Fine dexterity for manipulating small objects required. The employee is constantly required to walk, squat, turn/twist, crouch, reach, stand, balance, climb/descend ladders, stairs, stoop, bend, kneel, crouch or crawl, and see, talk, hear, and smell. The employee is constantly required to stand on variable work surfaces.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Extreme weather conditions, as well as noisy and confined environments are additional exposures.
Knowledge, Skills, And Abilities
- Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, connection diagrams, and control systems
- Understand components and operation of an electrical distribution and transfer switch system
- Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision, in occasionally adverse outdoor weather conditions.
- Experienced in Electronics, Electromechanical Technology
- Knowledge of power generation; light tower, products
- Spark Ignited and Compression ignition internal combustion engine knowledge
- Education: High School Diploma
- Experience: 3-4 years servicing and troubleshooting Emergency Power Supply Systems (EPSS), and Generac Industrial certification and related maintenance, startup and troubleshooting competencies, as well as competitive brand industrial repair proficiency. Load bank loading and towing and related certifications are required for larger commercial and industrial units.
- Education: Associates Degree in Marine, Ag, Construction, Automotive technical programs, or Electrical Engineering or Mechanical Engineering
- Experience: 6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)
- Min: $38.94/hour
- Mid: $42.22/hour
- Max: $45.50/hour
Energy Systems is committed to fair and equitable compensation practices. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.
This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending, and health savings accounts, accrued paid time off, 8 paid Holidays, opportunity for overtime and 401(k) retirement benefits.
Physical Demands
The employee is constantly using hands to finger, handle, feel, lift or operate objects, and use computer keyboards. Fine dexterity for manipulating small objects required. The employee is constantly required to walk, squat, turn/twist, crouch, reach, stand, balance, climb/descend ladders, stairs, stoop, bend, kneel, crouch or crawl, and see, talk, hear, and smell. The employee is constantly required to stand on variable work surfaces.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Extreme weather conditions, as well as noisy and confined environments are additional exposures.
- Daily road travel is monitored by vehicle GPS.
- Random Drug/other testing or data collection which may be required to meet customer site access requirements.
- Strict adherence to proper Personal Protective Equipment (PPE) while working in the field, which may include: eye and hearing protection, steel-toe shoes, gloves, hard hats, ESD/spark/fire resistant uniform, or face shields.
Salary : $39 - $46