Inside Sales Associate

Benefits:

• Health, Dental, and Vision Insurance
• 401(k) - Employer Matching
• Paid Holidays (8) with 2 Floating Holidays
• PTO
• Sick Time

Welcome to Generac’s Dealer Talent Network! If you're passionate about clean energy, energy management, and are looking to be part of a dynamic and growing industry, then you're in the right place.

Founded in 1997, RC and Lisa Watt have run this family-owned business for decades. RC WATT serves customers throughout southwestern Pennsylvania with reliable standby generators. We offer professional installation and maintenance to ensure your home stays powered during outages.

What You'll Do:

• Provide administrative and sales support to the sales team throughout the sales process (e.g., assist in prospecting, preparing estimates/proposals/quotes and preparing needed sales-related documents).
• Conduct virtual consultations to understand customer needs, explain available generator solutions, and identify appropriate products and services.
• Respond promptly and professionally to incoming sales inquiries and customer requests via texts, phone, email, and other channels.
• Follow up consistently with prospective customers regarding inquiries, estimates, proposals, and pending purchase decisions.
• Manage the end-to-end lead prospective client lifecycle in the CRM, including data entry, tracking opportunities, and maintaining accurate customer records, handing off to Customer Service when sold so Customer Service can process sales paperwork, contracts and customer authorizations.
• Maintain organized physical and digital sales files and ensure customer information is accurate and up to date.
• Identify opportunities to improve customer satisfaction and support the growth of the business.
• Perform other administrative and sales support duties as needed.

What You'll Bring:

• Previous experience in inside sales, customer service, sales support, or office administration preferred.
• Demonstrated ability to follow up on leads, build customer relationships, and successfully close sales.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Confidence conducting virtual consultations and communicating with customers by phone and email.
• Proficiency with CRM software and business applications, including the ability to manage leads, maintain prospective customer records, track opportunities, and generate or update sales documentation.
• Ability to understand standby generators, installation services, and preventative maintenance offerings.

**This job is with an independent Generac channel partner and not for employment with Generac Power Systems, Inc.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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