What are the responsibilities and job description for the Sales Representative position at Gene's Chrysler Dodge Jeep RAM?
Company Description Gene's Chrysler Dodge Jeep RAM is a full-service automotive dealership offering a wide selection of new Chrysler, Dodge, Jeep, and RAM vehicles, as well as quality used cars and trucks. The dealership is focused on providing a convenient, customer-centered experience for individuals searching for reliable vehicles and trusted service. Team members work in a fast-paced environment that values professionalism, product knowledge, and ethical sales practices. Gene's Chrysler Dodge Jeep RAM emphasizes long-term customer relationships through transparent communication and support before and after the sale.
Role Description This full-time, on-site Sales Representative role is located at Gene's Chrysler Dodge Jeep RAM in Fairbanks, AK. The Sales Representative will greet and assist customers in the showroom and lot, identify their needs, and present suitable new and used vehicles. Daily responsibilities include conducting test drives, explaining features and financing options, preparing quotes, and guiding customers through the purchase process. The role also involves maintaining up-to-date product knowledge, following up with leads and past customers, and accurately completing sales documentation. Sales Representatives collaborate closely with the finance and service teams to ensure a smooth and positive experience for every customer.
Qualifications
- Strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with diverse customers.
- Sales, negotiation, and closing skills, including experience meeting or exceeding performance targets in a retail or sales environment.
- Basic automotive knowledge or a strong willingness to learn vehicle features, trims, and warranty details for multiple brands.
- Solid organizational and time-management skills to handle multiple customers, follow-ups, and paperwork efficiently.
- Comfort with using dealership software, CRM tools, email, and basic computer applications to manage leads and customer records.
- High level of professionalism, integrity, and reliability, with a focus on delivering a positive and ethical customer experience.
- Ability to work on-site in Fairbanks, AK, including evenings and weekends as required by dealership hours.
- Previous automotive sales or retail sales experience is beneficial; a valid driver’s license with a clean driving record is required.