Redemption

Job Posting Title

Redemption Host - Arcade

Job Description

ARCADE REDEMPTION HOST

Part Time – 28* hours per week - Saturday availability required

Do you enjoy working in a playful environment? Lights, action and fun, come see us at Xscape Arcade. Player One Amusement Group, has immediate part-time openings for the position of Arcade Attendant at Xscape Arcade at Mall of America. Those interested in seasonal and non-seasonal positions are encouraged to apply.

P1AG employs over 400 people in 21 offices throughout Canada and the United States. One of North America’s leading providers of interactive video, redemption, amusement gaming and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centers, restaurants, arcades, shopping centers and water parks.

Exhibit and promote all positive Player One Amusement Groupe attributes and behaviors. This includes but is not limited to greeting guests in a prompt fashion, maintaining prize room organization and cleanliness, communicating with guests and techs, assisting guests when they have issues with games, taking game card payments, and putting away shipments in the proper storage locations.

RESPONSIBILITIES:

• Trains all newly hired redemption staff according to the training manual
• Puts away shipments in a timely manner as they arrive
• Assigns all correct ticket labels to the prizes and ensures that all items are in the correct spots on the shelves
• Welcomes guests by exchanging pleasantries and assists them as needed
• Protects establishment and patrons by adhering to sanitation and safety expectations
• Helps techs and management as needed
• Safeguards revenues by completing close out duties as required.
• Contributes to team effort by accomplishing related tasks as needed
• Ensures the environment in the prize room supports our core values of honor, integrity, seeking knowledge, and having fun
• Maintains cleanliness of the games and area surrounding the prize room
• Adherence to company cash handling and payment processing procedures
• Adherence to company uniform and appearance policy

QUALIFICATIONS:

• Display an aptitude towards outstanding customer service and people skills
• Excellent communication skills
• Basic math skills
• Basic computer literacy
• Ability to work evenings, weekends and holidays
• Regular, reliable attendance required

EDUCATION and/or EXPERIENCE:

• Must be at least 18 years of age
• High school diploma or equivalent

BENEFITS:

• 401-K plan
• Meal Discounts
• Free Gaming and bowling during non-working hours
• Sick Pay

Visit the P1AG website to learn more: www.winwithp1ag.com

GENDA Americas is the North American hub of GENDA, a global leader in amusement and entertainment. Our mission is simple: to create joy, deliver value, and strengthen communities by investing in and growing leading entertainment brands across Canada and USA. GENDA Americas companies include:

• Kiddleton: Bringing kawaii-inspired claw machines and IP-driven prizes to arcades, high-traffic entertainment venues, and retail locations across the U.S. and Canada.
• Player One Amusement Group (P1AG): One of North America’s leading arcade operators and amusement solutions providers, offering revenue-share partnerships, new game distribution, and route operations.
• National Entertainment Network (NEN): The largest amusement vending operator in the U.S., delivering crane machines, kiddie rides, and bulk vending across thousands of retail locations.
• Enterrium: Schaumburg's premier entertainment hub, where modern dining meets classic arcade thrills. Experience the thrill of bowling on our eight boutique lanes, or gather friends and family for private events in our stylish, upscale venue.
• Barberio: A long-standing leader in amusement and jukebox operations, expanding entertainment offerings in community spaces.

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Employment is contingent upon the candidate’s authorization to work in the United States; the company participates in E-Verify. The Company does not provide visa sponsorship.

Offers of employment may be contingent upon the successful completion of background checks and/or other pre-employment requirements, in accordance with applicable federal, state, and local laws.

Applicants requiring a reasonable accommodation to participate in the application or interview process should notify the Company.

The Company does not accept unsolicited submissions from recruiting or staffing agencies, and no fees will be paid.

Include shift schedule

Not Included

Include budgeted hours

Not Included