What are the responsibilities and job description for the Shipping, Receiving & Order Fulfillment Specialist position at GenCanna?
We’re looking for a reliable, detail-oriented Shipping, Receiving & Order Fulfillment Specialist to join our team. This role is essential to keeping our operations running smoothly, from receiving raw materials to ensuring customer orders are packed and shipped accurately and on time.
You’ll play a hands-on role in both warehouse operations and our growing e-commerce business. If you enjoy staying organized, working in a fast-paced environment, and taking pride in accurate, high-quality work, this could be a great fit.
Qualifications
POSITION-SPECIFIC RESPONSIBILITIES
You’ll play a hands-on role in both warehouse operations and our growing e-commerce business. If you enjoy staying organized, working in a fast-paced environment, and taking pride in accurate, high-quality work, this could be a great fit.
Qualifications
POSITION-SPECIFIC RESPONSIBILITIES
- Shipping & Receiving
- Verify order details, quantities, and shipping information before dispatch
- Pack and ship customer orders securely and accurately
- Coordinate shipments with carriers and track deliveries
- Receive, inspect, and verify incoming shipments against purchase orders and flag any issues
- Assist with unloading deliveries and distributing materials internally
- Print and apply shipping labels using our systems
- Troubleshoot shipping issues and help resolve delays or discrepancies
- Order Fulfillment
- Fulfill daily e-commerce orders quickly and accurately
- Verify customer information and ensure correct labeling
- Restock picking bins and maintain organized inventory locations
- Monitor inventory levels and assist with cycle counts
- Process returns and restocks of sellable items
- Warehouse Operations & Compliance Coordination
- Operate shipping equipment and warehouse tools (forklift experience is a plus)
- Assist with perpetual system inventory audits and product traceability
- Keep warehouse and dock areas clean, organized, and safe
- Follow all company procedures and current Good Manufacturing Practices (cGMP)
- Support HazMat handling and documentation (training provided if needed)
- High school diploma or equivalent
- At least one year of experience at a facility that implemented current Good Manufacturing Principles (cGMP) is preferred
- 1 year of experience in shipping, receiving, warehouse, or fulfillment preferred
- Comfortable using computers and systems, i.e., Microsoft Office and inventory management
- Strong attention to detail and organization skills
- Ability to work independently and as part of a team
- Positive attitude and willingness to jump in where needed
- Safe use of the company forklift
- Ability to safely lift and move boxes/packages that weigh up to 55 pounds
- Ability to stand, walk, bend, reach overhead, squat, kneel, and lift throughout the shift
- Comfortable working in a fast-paced, active warehouse environment