What are the responsibilities and job description for the Front Office Assistant position at Gen4 Dental?
Job Description
At Wagner Dental, we’ve been transforming smiles in Las Vegas for over 30 years. Our state-of-the-art office combines the latest in dental technology with a patient-focused approach, offering services from cosmetic dentistry to same-day CEREC crowns. Our team’s passion for dentistry shows in every patient’s smile, creating an environment where quality care and comfort go hand in hand.
We are seeking talented, motivated professionals who want to join a team dedicated to exceptional patient experiences. Team members play a key role in delivering high-quality care, supporting advanced dental procedures, and contributing to an environment that prioritizes both patient satisfaction and professional growth.
Joining Wagner Dental means becoming part of a supportive, skilled team where your expertise is valued, your skills can grow, and your work has a meaningful impact on patients’ confidence and oral health.
Work Schedule: Monday - Thursday 7am - 5pm and Friday 7am - 1pm
**Please note the Front Office Assistants are working an 8hr shift between 7am - 5pm with Friday's being a short day each week**
Qualifications:
- 2 years prior Dental Office experienced required
- Prior working experience with Eaglesoft preferred
Compensation Range: $20 - $23 per hour based on experience
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.
Key Responsibilities:
- Build and maintain productive schedules for our doctors and hygienists
- Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
- Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
- Assist patients with understanding their treatment plan and increase dental case acceptance
- Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
- Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
By joining our team, you will have:
- PTO accrual & 8 Paid Holidays
- Paid Parental Leave
- Medical/Vision/Dental Benefits
- 401k Match
Additional information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Salary : $20 - $23