What are the responsibilities and job description for the Front Office Assistant position at Gen4 Dental?
Our dental front office associates are the heart of our practice they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team you will have :
Work Life Balance (MondayThursday 8 : 30am5pm Friday 8 : 30am3pm)
3 weeks PTO & 8 Paid Holidays
Paid Parental Leave
Medical / Vision / Dental Benefits
401k Match
Professional Growth and Career Advancement Opportunities
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete preauthorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patients financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient checkin registration and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations including distribution / response to mail scheduling answering and returning of phone calls responding to patient billing inquiries and direction of workflow as necessary
Qualifications :
Customer service experience
Dental office experienced (preferred)
Additional Information :
We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Remote Work : Employment Type :
Fulltime
