What are the responsibilities and job description for the Front Office Assistant position at Gen4 Dental?
Company Description
At Peak Family Dental Care, we value our patients. Through friendly interactions, quality dental work you can trust, and continuously evolving advanced solutions, our patients can be sure they are receiving the best care in Cottonwood, Sedona, and Flagstaff, AZ. Each dentist at our practice strives to help you receive the same level of dental care we provide to our own families with personalized cosmetic, restorative, and general treatments that are held to the highest standards. We also provide pediatric dentistry, periodontal care, TMJ, dental implants, implant-supported dentures, hybrid dentures, and sleep apnea treatment, as well as some oral surgery procedures to maintain all aspects of your family’s oral health.
Job Description
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work Schedule: Monday-Thursday 8:00 AM - 5:00 PM
Time Off: Up to 3 weeks PTO 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access continuing education
Wellness Perks: $28/month gyms, 12K on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans 24/7 telehealth for your pet
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications
Dental office experienced highly preferred
Prior experience with Dentrix highly preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
