Front Office Assistant

Job Description

For over 40 years, Harris Dental has provided personalized care with genuine concern and a nationwide reputation for excellence in cosmetic dentistry. We offer comprehensive dental services from general dentistry to cosmetic dentistry and dental implants and we even provide sedation dentistry for those with dental phobia. We believe that everyone deserves a confident smile and our goal is to help make that happen. As the Harris Dental family grows, it has become imperative to tell our patients and community the core values from which we develop our culture from. Why we’re excited to get up and come to work each day.

OUR PURPOSE: To do good, treat people with respect, and provide our patients with what matters most to them.

OUR VISION: To become the most sought out, trusted and compassionate dental office serving the valley. We are now excited to offer virtual smile consultations so patients know what to expect even before coming into the office.

Work Schedule: Monday - Thursday 7 AM - 4 PM & Friday 7 AM - 2 PM

Compensation Range: $19 - $20 per hour based on experience

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

Key Responsibilities:

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

• Prior working experience with Dentrix (highly preferred)
• Dental office experienced (preferred)

By joining our team, you will have:

• 3 weeks PTO & 8 Paid Holidays
• Paid Parental Leave
• Medical/Vision/Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

Additional information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

This is a clinical working environment where potential exposure to hazardous waste and blood-borne pathogens is possible. Requires prolonged periods of standing, leaning, and bending. Must be able to lift 15 pounds at times.

Additional Information

All your information will be kept confidential according to EEO guidelines.