Account Coordinator - Delivery Team

Account Coordinator

The Account Coordinator role is a foundational role in supporting the execution and operational health of affiliate marketing programs. This position supports the day-to-day execution of affiliate programs, ensuring accurate program administration, smooth operations, and consistent partner engagement.

This is an execution-focused position designed for someone who thrives in detail-oriented environments, enjoys working with data, and wants to build a strong foundation in affiliate strategy and client services.

What You’ll Do

Program Operations & Execution

• Execute daily program management tasks to maintain operational excellence across assigned accounts
• Process transaction inquiries, reconciliations, and batch uploads with precision
• Manage commission updates, promo code activations, text links, and creative placements
• Ensure timely partner approvals and onboarding workflows
• Maintain accurate tracking, documentation, and platform hygiene
  
  

Affiliate Partnership Support

• Assist in recruiting and activating new affiliate partners aligned with client growth goals
• Support onboarding, compliance checks, and quality assurance reviews
• Coordinate affiliate communications including newsletters and promotional updates
• Monitor partner activity and flag performance trends or optimization opportunities
  
  

Reporting & Insights

• Pull performance reports and assist with data analysis
• Monitor affiliate performance against vertical benchmarks
• Identify anomalies, growth opportunities, and areas for improvement
• Support the team in preparing client-ready insights
  
  

Client & Team Collaboration

• Participate in client calls to provide operational updates and support
• Collaborate with internal stakeholders to ensure campaigns launch smoothly
• Shadow senior team members to deepen understanding of strategy development and optimization
• Adhere to internal best practices, QA standards, and operational procedures
  
  

What's in it for you?

• Hybrid work and remote work options are available outside of head office locations
• Flexible work hours
• Summer Fridays
• Insurance coverage with cost incentives
• Paid parental leave benefits
• Advancement opportunities
• Ongoing training and development opportunities
• Opportunities to travel
• 401K contribution matching plan after 6 months (US Only)
• Company sponsored events
  
  

Only applicants who meet the stated job requirements will be contacted.

Gen3 is an equal-opportunity employer.

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