What are the responsibilities and job description for the Operations Coordinator position at Gemini Express Transport?
Job Title: Operations Coordinator – Freight Brokerage
Compensation: $18–$20/hour (Entry-Level, Training Provided)
About the Role:
We’re seeking a highly motivated Operations Coordinator to join our growing freight brokerage team. This entry-level position is perfect for someone looking to start a career in logistics. You’ll play a vital role in coordinating freight shipments, ensuring excellent service for clients, and supporting operational success from start to finish.
Key Responsibilities:
- Freight Coordination: Match shipper needs with reliable carriers across various modes (dry van, reefer, flatbed, specialty lanes).
- Client Success: Deliver top-tier customer service, resolve issues quickly, and help build strong, lasting relationships.
- Dispatching: Monitor and manage the shipment process from pickup to delivery, ensuring deadlines and expectations are met.
- Team Collaboration: Work closely with our in-house carrier sales reps to ensure each load moves smoothly and efficiently.
- Issue Resolution: Proactively identify and resolve freight-related issues in real-time with a sense of urgency and accuracy.
- Tracking & Reporting: Keep detailed and organized records of all loads and communicate timely updates to leadership.
What We’re Looking For:
- Excellent communication and problem-solving skills
- Strong organizational abilities and attention to detail
- A team player with a proactive, solution-oriented mindset
- Ability to work in a fast-paced environment
- No prior logistics experience required – we’ll train the right candidate!
Join our dynamic team as an Operations Coordinator where your contributions will make a significant impact on our operational success!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $20