Warehouse/Counter Associate Daytime Hours

The Warehouse/ Counter Associate is responsible for the day-to-day warehouse upkeep, including picking and verifying orders, loading, and unloading of products, and inventory control using warehouse equipment state of the art technology. This associate will also be trained to assist customers at our front counter.

The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch

products to customers.

Duties and Responsibilities

• Interact with internal and outside sales people, vendors and contractors.

• Responsible for showroom merchandising and re-stocking product.

• Assist in resolving customer relations problems with both dealers and end users.

• Complete sales order process for customers with efforts to up-sell associated items.

• Daily loading and unloading of products.

• Receive, inspect and stock all merchandise.

• Verify all items received to items ordered for accuracy.

• Pick and verify orders for customers and prepare orders for shipment as needed.

• Assist with physical inventory and inventory control.

• Appropriate use and maintenance of OF device.

• Provide excellent customer service to external customers.

• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer

Required Qualifications

• Minimum 1 year experience in a Counter Sales or Customer Facing role.

• Proven success in sales and providing excellent customer service.

• Strong interpersonal skills including sales, problem solving and customer service.

• Ability to work independently while meeting assigned goals and objectives in designated time frames.

• Ability to multitask and work in a fast paced environment.

• A willingness to learn and grow with our Company.

• Knowledge of Microsoft Office products.

• Proven commitment to customer service and a safe work environment

Gemaire is a subsidiary of Watsco, Inc., (NYSE: WSO) the world’s largest independent distributor of heating, ventilation, and air conditioning (HVAC) equipment, parts, and supplies. Gemaire, with corporate headquarters in Deerfield Beach, Florida. Gemaire has more than 100 locations in eleven states including Florida, Georgia, Texas, North Carolina, South Carolina, Virginia, Alabama, Louisiana, California, Nevada, and Arizona.

For more than 50 years we have been known as a respected, strong, and reliable force within the HVAC industry. Our distribution rights with trusted manufacturer brands such as Rheem, American Standard, Frigidaire, Mitsubishi, and others allow us to provide only the highest quality, most eco-friendly equipment, parts and supplies to our valued network of contractors’ coast to coast.

As a member of our sales and service team you will enjoy competitive pay and benefits including medical, dental, vision and life insurance, paid time off, tuition reimbursement and an opportunity to buil