What are the responsibilities and job description for the Retail Energy Representative (Entry Level) position at GEM?
We are seeking motivated and energetic Retail Energy Representatives to join our growing team.
As a Retail Energy Representative, you will work inside retail locations, engaging directly with customers and educating them on energy-saving opportunities, available programs, and solutions designed to help reduce household expenses. This role is ideal for individuals who enjoy interacting with people, providing helpful information, and building strong customer relationships.
No previous energy experience is required. We provide comprehensive training, ongoing coaching, and the tools needed to help you succeed.
Position Responsibilities- Represent our company in a professional retail environment
- Engage with customers and create positive, informative interactions
- Educate consumers on money-saving energy opportunities and available solutions
- Answer customer questions and provide clear explanations of program benefits
- Identify customer needs and help connect them with relevant savings options
- Build trust and maintain strong customer relationships
- Deliver an exceptional customer experience through friendly and knowledgeable service
- Participate in daily training sessions, coaching, and professional development
- Work collaboratively with team members to achieve customer engagement goals
- Competitive commission opportunities and performance-based bonuses
- Paid training and hands-on development
- Entry-level opportunity with advancement potential
- Career growth opportunities in sales, customer engagement, and leadership
- Supportive team environment with ongoing coaching
- Networking opportunities and team events
- Build transferable skills in communication, sales, and business development
- Strong communication and interpersonal skills
- Outgoing personality with a customer-first mindset
- High energy, self-motivation, and willingness to learn
- Comfortable speaking with customers in a retail setting
- Professional appearance and positive attitude
- Ability to work independently and as part of a team
- Reliable transportation for travel between locations when required
- Ability to successfully complete a background check and drug screening
Join a team dedicated to helping consumers find ways to save money while building your own career through training, mentorship, and advancement opportunities. If you are motivated, enjoy working with people, and want an entry-level role with growth potential, we want to hear from you.