Demo

Entry Level Customer Service Representative

GEM
Richmond, VA Full Time
POSTED ON 11/4/2026
AVAILABLE BEFORE 12/3/2026
We are looking for enthusiastic, motivated, and customer-focused individuals to join our growing team as Customer Service Representatives!

In this role, you will interact with customers, provide helpful information, support customer engagement initiatives, and help create memorable experiences while representing our clients' brands.

Whether you have experience in customer service, retail, hospitality, sales, or are looking to start a new career, we encourage you to apply!

Responsibilities

  • Interact with customers in a friendly, professional, and approachable manner.
  • Provide product and service information while addressing customer questions.
  • Build positive customer relationships and promote customer satisfaction.
  • Assist with customer acquisition, engagement, and retention initiatives.
  • Represent client brands and maintain a professional brand image.
  • Identify customer needs and recommend appropriate products or services.
  • Support promotional campaigns and customer outreach activities.
  • Collaborate with team members to achieve customer service and business goals.
  • Maintain a positive and welcoming customer experience.


Qualifications

  • Previous experience in customer service, retail, hospitality, sales, or public relations is a plus.
  • Excellent verbal communication and interpersonal skills.
  • Friendly, outgoing, and customer-oriented personality.
  • Strong problem-solving and organizational abilities.
  • Positive attitude and willingness to learn.
  • Ability to work independently and as part of a team.
  • Reliable, professional, and motivated to succeed.
  • No specific degree required.


What Makes a Great Candidate?

We are looking for individuals who enjoy interacting with people, building relationships, and working in a team-oriented environment.

Candidates with backgrounds in customer service, retail, restaurants, hospitality, sales, call centers, and front-desk support are encouraged to apply.

Ready for a new opportunity?

Apply today to explore an exciting opportunity in customer service, customer relations, client support, and professional development!

Salary.com Estimation for Entry Level Customer Service Representative in Richmond, VA
$36,977 to $45,292
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Entry Level Customer Service Representative?

Sign up to receive alerts about other jobs on the Entry Level Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$44,927 - $59,438
Income Estimation: 
$50,822 - $66,758
Income Estimation: 
$39,669 - $54,164
Income Estimation: 
$109,462 - $141,380
Income Estimation: 
$87,252 - $113,349
Income Estimation: 
$49,875 - $73,359
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at GEM

  • GEM Norfolk, VA
  • We are looking for enthusiastic, motivated, and people-oriented individuals to join our growing team. This is an exciting opportunity for someone looking t... more
  • 5 Days Ago

  • GEM Fairfax, VA
  • We are seeking a motivated and enthusiastic individual to join our team as a Community Outreach Representative. In this entry-level position, you will play... more
  • 6 Days Ago

  • GEM Fairfax, VA
  • We are seeking a motivated and enthusiastic individual to join our dynamic marketing team as an Event Marketing Representative. In this entry-level role, y... more
  • 6 Days Ago

  • GEM Alexandria, VA
  • GEM is looking for an enthusiastic Marketing & Communications Assistant to support marketing initiatives, community outreach, events, and customer engageme... more
  • 9 Days Ago


Not the job you're looking for? Here are some other Entry Level Customer Service Representative jobs in the Richmond, VA area that may be a better fit.

  • HHV Richmond, VA
  • Apply on-line Now Position Description We are a hiring friendly, motivated, and dependable individual to join our customer service team. This is a full-tim... more
  • 6 Days Ago

  • Global Events Marketing Richmond, VA
  • No Experience Required | Paid Training | Full-Time Opportunities | Immediate Start Looking for an exciting entry-level job where you can build professional... more
  • 13 Days Ago

AI Assistant is available now!

Feel free to start your new journey!