Demo

Customer Service Representative - Entry Level

GEM
Richmond, VA Full Time
POSTED ON 7/23/2026
AVAILABLE BEFORE 8/21/2026
We are looking for motivated, outgoing individuals to join our team as Entry-Level Customer Service Representatives. This is a great opportunity for someone who enjoys working with people, building relationships, and developing professional skills in a fast-paced environment.

No prior customer service experience is required. We provide hands-on training, ongoing support, and opportunities for growth.

Responsibilities:

Provide friendly and professional customer service

Communicate with customers and answer questions about products, services, or programs

Build positive relationships through face-to-face interactions

Assist with customer outreach and engagement efforts

Maintain a positive and professional representation of our organization

Work with a team to meet daily goals and objectives

Participate in training and professional development opportunities

Qualifications:

Strong communication and interpersonal skills

Positive attitude and willingness to learn

Dependable and motivated work ethic

Comfortable speaking with customers and the public

Ability to work well in a team environment

Previous customer service, retail, hospitality, or sales experience is a plus but not required

What We Offer:

Paid training

Entry-level experience with advancement opportunities

Supportive team environment

Professional development and leadership training

Opportunities to build valuable communication and customer service skills

This role is perfect for individuals looking to start a career in customer service, marketing, sales, communications, or business. If you are energetic, dependable, and ready to grow, we would love to meet you.

Salary.com Estimation for Customer Service Representative - Entry Level in Richmond, VA
$41,108 to $51,136
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative - Entry Level?

Sign up to receive alerts about other jobs on the Customer Service Representative - Entry Level career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$39,669 - $54,164
Income Estimation: 
$109,462 - $141,380
Income Estimation: 
$87,252 - $113,349
Income Estimation: 
$49,875 - $73,359
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at GEM

  • GEM San Francisco, CA
  • Role Details Location: This role is based 3 days per week out of our San Francisco, HQ and is not eligible for full-time remote work. Compensation: The ann... more
  • 1 Day Ago

  • GEM San Francisco, CA
  • About Gem Gem is the only AI-first all-in-one recruiting platform. It brings together your ATS, CRM, sourcing, scheduling, and analytics — plus 800 million... more
  • 2 Days Ago

  • GEM Richmond, VA
  • We're seeking an enthusiastic Junior Marketing Assistant to join our dynamic and expanding team. This entry-level marketing position is perfect for motivat... more
  • 3 Days Ago

  • GEM Fairfax, VA
  • Are you passionate about communication, community engagement, and creating meaningful connections? We are seeking a motivated and enthusiastic Public Relat... more
  • 3 Days Ago


Not the job you're looking for? Here are some other Customer Service Representative - Entry Level jobs in the Richmond, VA area that may be a better fit.

  • Williams-Sonoma Inc. Customer Care Centers Richmond, VA
  • Williams-Sonoma Inc. Customer Service Representatives Seasonal Full Time availability Remote roles available in: Richmond, VA Now accepting applications un... more
  • 11 Days Ago

  • THE GEM Inc. Richmond, VA
  • We're looking for a friendly, detail-oriented Customer Service Associate to support our event participants, donors, sponsors, and community partners. In th... more
  • 27 Days Ago

AI Assistant is available now!

Feel free to start your new journey!