Optometric Technician/Office Assistant

A Little About Us — Gem Vision

Gem Vision is a vibrant rural optometric clinic dedicated to providing high-quality, affordable eye care for the whole family with sensitivity, respect, and integrity.

As our clinic continues to grow, we are looking for an Optometric Technician who will play a key role in delivering excellent patient care while helping maintain an efficient, positive clinic environment. You would be an integral part of our team and expected to represent our clinic with professionalism, compassion, and outstanding customer service.

What We’re Looking For:

We are looking for someone who is fun to work with, eager to learn, and motivated to grow with our team. This is primarily an Optometric Technician position, and previous experience in an optometric, medical, or healthcare office setting is strongly preferred. Prior optometric technician experience is highly valued, but we are also willing to train the right individual who is adaptable, motivated, and comfortable working in a fast-paced patient care environment.

We value individuals who can confidently help maintain patient flow, multitask efficiently, and adapt to the unexpected needs of medical eye care. Our ideal candidate is able to maintain a positive attitude under stressful situations, stay flexible with emergency eye care visits and complex medical cases, and help keep the daily schedule running smoothly while continuing to provide excellent patient care.

You might be a good fit if you:

• Believe the phrase “it’s not my job” is NOT a good excuse
• Have a patient-first attitude and strong work ethic
• Are a learning-based individual who enjoys growing professionally
• Make attention to detail a priority
• Can follow direction while also taking initiative
• Handle varied personalities and temperaments well
• Take ownership and accountability for your attitude and actions
• Look for what needs to be done instead of waiting to be told
• Can remain calm, professional, and positive during busy or stressful situations
• Enjoy working as part of a collaborative and supportive team
• Are capable of having fun!

You would also be a great fit if you have:

• Previous optometric technician or healthcare experience (highly preferred)
• Superb written and verbal communication skills
• A high level of professionalism
• Strong customer service skills
• The ability to multitask and stay organized in a fast-paced environment

Optometric Technician / Office Assistant Responsibilities

Responsibilities include, but are not limited to:

• Complete all pre-exam testing and patient workups
• Perform special testing as needed
• Assist with patient flow and help maintain clinic efficiency throughout the day
• Professionally interact with patients, clinic manager, doctor(s), and team members
• Help accommodate emergency eye care visits and complex medical cases within the daily schedule
• Maintain contact lens inventory and assist with contact lens ordering and management
• Cross-train in front desk, insurance, and optical duties in order to support overall clinic workflow and patient needs as needed
• Assist other departments when necessary to ensure excellent patient care and efficient office operations
• Maintain accurate documentation and attention to detail in all aspects of patient care
• Additional responsibilities may be adapted or added as needed

At the doctor's discretion, an individual review may take place after 90 days to evaluate responsibilities and performance.

Compensation & Benefits

Compensation depends on experience and will start between $16–$19 per hour.

Benefits include:

• 50% employer-paid health insurance for employee (spouse and dependents eligible at employee expense)
• SIMPLE IRA with 3% employer match
• Paid time off (PTO) accrued at 4 hours per pay period (twice monthly) sick time included in PTO
• Select paid holidays
• The opportunity to work with a diverse patient population and a fun, enthusiastic team

Additional information regarding benefits, paid holidays, workplace expectations, and office policies will be provided during onboarding and outlined in the employee handbook.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person

Salary : $16 - $19