Supply Chain Director

The Supply Chain Director is responsible for leading and optimizing all aspects of the supply chain, including local purchasing, inventory management, and warehousing operations for their specific Platform and all its branches. This role ensures that materials, products, and services are sourced efficiently, inventory levels are optimized, and warehouse operations support timely and cost-effective distribution. The Supply Chain Director drives strategic initiatives to improve supply chain performance, reduce costs, and enhance overall technician and customer satisfaction. This role will report to our Lincoln, RI office.

Key Responsibilities:

Strategic Leadership

• Develop and execute the enterprise purchasing and inventory strategy across multiple service lines and warehouses/trucks.
• Lead purchasing and inventory transformation initiatives, including adoption of best practices, process optimization and organizational alignment.
• Manage an inventory maturity roadmap to support scalable and margin improvement goals.
• Drive integration and alignment between field operations, procurement, warehouse operations, and finance.

Operational Management

• Drive utilization of preferred vendors, maximizing rebates across the Platform; working with Corporate Director of Purchasing on local vendor performance and intelligence.
• Negotiate local vendor agreements to drive better outcomes and reduce costs.
• Oversee and control processes across local buyer network, warehouses and truck fleet, ensuring accuracy and accountability, in line with Corporate Standard Operating Procedures.
• Ensure job costing accuracy through proper item tracking, allocation, and reporting.
• Support education efforts on Supply Chain processes in local Technician community.

Technology and Data

• Drive accuracy in inventory valuation and reporting through system design, configuration, and integration oversight.
• Partner with IT and Finance to ensure data integrity, real-time visibility, and audit readiness.

People and Change Leadership

• Manage and develop a team of local buying, warehousing, and inventory staff across the organization.
• Lead change management efforts across departments (including training) to support process adoption and accountability.
• Foster a culture of operational discipline, transparency, and continuous improvement.
• Lead Platform integration projects for new acquisitions within the Platform.

Qualifications:

• Minimum 7 years of leadership experience in purchasing, inventory management, supply chain, or operations management.
• Proven leadership in building or transforming inventory operations in a distributed service environment.
• Experience with purchasing and inventory modules in ServiceTitan and ERP platforms like Sage Intacct or NetSuite.
• Strong understanding of job costing, financial reporting, inventory control, and procurement processes.
• Excellent cross-functional collaboration, project management, and communication skills.
• Bachelor’s degree in Supply Chain, Business Accounting, or a related field; or 10 years’ experience
• Strong analytical skills with the ability to translate data into actionable insights.
• Excellent project management, communication, and leadership abilities.

Additional Qualifications:

• Experience in a service-based industry (HVAC, Plumbing, Electrical, or Construction).
• Certification or formal training in process improvement methodologies (e.g., Lean, Six Sigma).
• Familiarity with field service operations.