What are the responsibilities and job description for the Patient Care Coordinator / Medical Front Desk position at GEM Neurology?
Patient Care Coordinator / Medical Front Desk – Neurology
Experienced Medical Front Desk Required
GEM Neurology PLLC – Clinton, TN 37716
Job Type: Part-time, with potential to become full-time
Pay: $20.00 to $24.00 per hour
Expected Hours: 25 hours per week
Start Date: Immediate opening
GEM Neurology PLLC is seeking an experienced, polished, and highly reliable Patient Care Coordinator / Medical Front Desk to join our private neurology practice in Clinton, Tennessee.
This is a front desk position for someone who can confidently manage the daily flow of the clinic, communicate professionally with patients, and keep the office organized and efficient. This opportunity is ideal for someone with recent experience in a medical or dental front office who is looking for a structured, predictable, and professional work environment.
Schedule
Monday–Friday: 10:00 AM to 4:00 PM
Lunch break: 11:30 AM to 12:30 PM
1-hour unpaid lunch
No weekends
Why Join GEM Neurology?
GEM Neurology is a low-volume private neurology practice with a structured workflow, typically seeing 10 to 14 patients per day. We are a solo physician practice with a professional, respectful, and organized work environment. This position offers long-term stability, predictable hours, and the opportunity to grow with the clinic.
Responsibilities
Greet patients and manage check-in and check-out. Answer phones and schedule appointments. Verify insurance and collect co-pays. Maintain accurate patient demographic and insurance information. Request, receive, scan, fax, and organize medical records. Process documents accurately. Manage EMR tasks and support the daily front office workflow. Call patients as needed. Help maintain a professional and welcoming patient experience.
Requirements
Recent experience in a medical or dental front desk role is required. The ideal candidate must have strong communication and organizational skills, the ability to multitask accurately, comfort using electronic medical records, and a professional, dependable, detail-oriented work style. Professional references may be requested. Experience with billing and coding is a plus.
Compensation
Starting rate: $20.00 per hour
After 6 months: $21.00 per hour
After 1 year: $22.00 per hour
After 2.5 years: $23.00 per hour
After 5 years: $24.00 per hour
Performance Bonus
Eligible after 1 year of employment based on performance, reliability, professionalism, and clinic needs. Bonus is not guaranteed and is awarded at the employer’s discretion.
Benefits
12 days PTO annually, accrued per pay period
2 paid sick days per year
6 paid holidays
No health insurance provided
About GEM Neurology PLLC
GEM Neurology is a private neurology clinic in Clinton, Tennessee, specializing in Parkinson’s disease and movement disorders, headache medicine, epilepsy, stroke care, and cognitive disorders. We are a low-volume, high-quality practice focused on patient experience, efficiency, organization, and long-term stability.
How to Apply
Please apply through really with your resume. Selected candidates will be contacted for an initial virtual interview screening.
Pay: $20.00 - $24.00 per hour
Benefits:
- Opportunities for advancement
- Paid sick time
- Paid time off
Work Location: In person
Salary : $21 - $23