Emergency Communications Dispatcher

Emergency Dispatcher

Duties:
- Receive emergency calls from the public and transcribe necessary information accurately
- Operate phone systems and radio equipment to dispatch emergency personnel
- Remain calm and composed while gathering information from callers in high-stress situations
- Prioritize calls based on the level of urgency and dispatch appropriate resources
- Provide instructions to callers on how to perform life-saving techniques until help arrives
- Monitor and track the location of emergency units in the field
- Maintain accurate records of all calls, dispatches, and related activities
- Collaborate with other emergency response agencies to coordinate a timely and effective response

- Position is 4, 10 hours shifts per week. Shifts rotate every 2 months. Shifts are day, mid and night shifts and include weekends and holidays. Dispatchers must have the ability to work any assigned shift.

Experience:
- Previous experience as an emergency dispatcher or in a related field is preferred but not required
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize effectively in a fast-paced environment
- Strong problem-solving skills and ability to think quickly under pressure
- Proficient in data entry and computer operations
- Conflict management skills to handle difficult callers or situations

This is a challenging yet rewarding position that plays a crucial role in ensuring public safety. If you are dedicated, detail-oriented, and able to remain calm under pressure, we invite you to apply for this important role.

Please submit your resume and cover letter detailing any relevant experience.

Job Type: Full-time

Pay: $35,880.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $35,880