Assistant Bakery Manager

Summary:

To provide quality customer service, directing and supervising all functions and activities of the Bakery Department personnel; to achieve the sales and profit goals established for the department, and to maintain and operate the Bakery Department in an efficient manner within store policies.

Competencies:

• Friendly
• Strong leadership skills
• Excellent customer service skills
• Self-starter ability
• Integrity
• Good communication and listening skills
• Attention to detail and organization
• Time commitment
• Ability to lift (up to 50 lbs.)
• Math skills necessary to supervise and handle department operations

Essential Duties and Responsibilities:

• Performs duties in a safe and efficient manner
• Assigns and supervises the staff to meet merchandising and production plans, while maintaining a high level of staff relations.
• Ensures that all department personnel are trained in the stores methods of performing department activities.
• Greets all customers and provides them with prompt and courteous service or assistance as needed.
• Follows approved Bakery Department plans for effective space management based on product movement, consumer demand, and on profitability.
• Monitors the receiving and unloading of Bakery merchandise to:
  • Ensure that Bakery receiving accurately reflects the items and counts listed on vendor invoices
  • Ensure accurate billing and pricing
  • Confirm quality, code dates, counts, and condition
  • Enforce receiving procedures according to store policy
• Ensures that Bakery stock is taken to storage or shelf areas.
• Ensures that all Bakery ingredients or merchandise are rotated in accordance with store policies and product code dates, always using the oldest products first (first-in, first-out).
• Plans and builds the department displays for maximum sales and turnover.
• Orders and maintains inventory control of ingredients and supplies.
• Monitors receiving and unloading of merchandise; checks products for quality, counts, and conditions.
• Takes care of damaged and spoiled products according to department procedures and takes positive action to control the level of these goods.
• Monitors and maintains shrink logs daily and reacts to excessive shrink.
• Verifies front-end (POS) accuracy and integrity.
• Participates in training activities to increase personal skill levels, to improve overall department processes and customer service.
• Enforces general housekeeping and a regular sanitation and cleaning program that meets the standards established by the department and all applicable health regulations.
• Meets the physical requirements to perform the job functions listed above.

Education/Experience:

• Minimum of a high school education, with some college preferred.
• Minimum three years of experience in Bakery Department operations.
• Be thoroughly familiar with all products carried in the Bakery Department.