What are the responsibilities and job description for the Nurse Practitioner or Physician Assistant Primary Care Inbox Management (Hybrid) - Northeast Pennsylvania position at Geisinger?
Job Summary
Geisinger Community Medicine is seeking an experienced Nurse Practitioner or Physician Assistant to join our team as an Inboxologist—a hybrid role combining in-office primary care (60%) with virtual work-from-home in-basket management (40%).
Job Duties
What You’ll Do:
Education
Experience
Bachelor's Degree-Physician Assistant (Required), Master's Degree-Physician Assistant (Preferred)
Minimum Of 3 Years-Related Work Experience (Required)
Certification(s) and License(s)
Certified Physician Assistant - National Commission on Certification of Physician Assistants (NCCPA); Basic Life Support Certification - Default Issuing Body
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Geisinger Community Medicine is seeking an experienced Nurse Practitioner or Physician Assistant to join our team as an Inboxologist—a hybrid role combining in-office primary care (60%) with virtual work-from-home in-basket management (40%).
Job Duties
What You’ll Do:
- Provide proactive, patient-centered care by managing clinical messages, medication requests, and follow-ups
- Adjust care plans and deliver patient education in collaboration with physicians, nurses, and care teams
- Conduct virtual triage, diagnostic assessments, and telemedicine visits
- Respond to in-basket messages with accuracy, empathy, and timeliness
- Support continuity of care through effective communication and documentation in Epic
- Assess, diagnose, and implement treatment plans for patients of all ages
- Order and interpret diagnostic tests; prescribe and manage medications
- Perform procedures within your scope of practice
- Communicate with collaborating physicians and care teams to ensure safe, coordinated care
- Follow best practices for digital inbox management and cross-disciplinary collaboration
- Certified Nurse Practitioner or Physician Assistant who resides in Pennsylvania with an active Pennsylvania license
- Minimum 3 years’ experience in family medicine, including chronic and acute care management
- Access to a private workspace and reliable broadband
- Proficiency in Epic and digital in-basket workflows
- Experience with telemedicine and asynchronous patient communication
- Ability to work both independently and as part of a collaborative team
- This is not a fully remote position— 60% onsite presence is required.
- Full-time, Monday–Friday
- One half-day Saturday every 6–8 weeks of inbox management
- One weekly early (beginning at 7 AM) or late (until 7 PM) shift of inbox management
Education
Experience
Bachelor's Degree-Physician Assistant (Required), Master's Degree-Physician Assistant (Preferred)
Minimum Of 3 Years-Related Work Experience (Required)
Certification(s) and License(s)
Certified Physician Assistant - National Commission on Certification of Physician Assistants (NCCPA); Basic Life Support Certification - Default Issuing Body
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.