Certified Medical Assistant Orthopaedic Technician - Per Diem

Provides direct patient care and clinical support for physicians and other providers in the outpatient setting. Functions as an integral member of the health care team under the direction of the provider. Performs clinical duties such as preparing patients, collecting, and reviewing pertinent information, conducting, and coordinating Cast Tech activities, performing technical duties, documenting using the electronic medical record, and supporting a safe environment for patients. Provides administrativeand clerical support for the clinic/department including patient scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries. Graduate of an accredited 1-year certificate or 2-year diploma Medical Assistant program preferred.

Certified Medical Assistant (CMA) or Registered Medical Assist (RMA) required from NHA, AMT, MMA, NAHP, NCCT, MA, or AMCA as well as Registered Orthopaedic Technician Certification (ROT).

• Collects and prepares laboratory specimens and completes associated paperwork to expedite laboratory studies with maximum accuracy and efficiency.
• Performs phlebotomy and may assist in specific laboratory functions relative to the testing, reporting, and quality assurance of laboratory specimens as educated and overseen by the laboratory.
• Provides direct patient care as directed by provider based on competency and needs of clinic, such as performs EKGs, wound dressings, and functions as support to the provider during minor surgical procedures and ancillary examinations; Directs patients to examination rooms; assists in preparing patients for examinations as necessary; notifies physician of patient arrival; Applies and removes casts and splints; reinforces physicians instructions for cast and splint care.
• Assists patient as needed to prepare for visit with provider, takes appropriate measures to assure patient's safety and privacy.
• Administers medications according to policy and procedure after validation of knowledge and demonstration of competency. May not administer intravenous medications.
• Performs receptionist and clerical duties to support patient care and functioning of the clinic, including matching, and filing ancillary department reports, consultation, and other medical reports in patients' medical records. Collects copays as required.
• Facilitates timely appointments for patients. Completes referrals and pre-authorizations as needed.
• Utilizes the electronic medical record.  Executes and documents ongoing patient communication, as directed by provider, prioritizes communications to the provider, responds to patient questions and requests to ensure efficient use of provider time and timely response to patient needs.
• Reinforces patient education as directed by the provider to support patient's understanding of instructions.
• May inventory medical/surgical supplies and pharmaceuticals non-controlled substances only to ensure adequate supply levels, verify expiration dates, document utilization, optimize organizational efficiency and space utilization.
• May have access to non-controlled medication storage/supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic/unit.
• Follows protocols for sterilization and disinfection, including high level disinfection of instruments and equipment.
• Cleans/sets up examination rooms between patients using established infection prevention protocols.
• Follows hand hygiene and appropriate infection prevention precautions. Routinely inspects/observes condition and operation of diagnostic equipment and instrumentation to ensure proper operation and identifies need for preventive and/or corrective maintenance.
• Responsible for actively participating in patient safety and quality improvement program.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.