Foreman (Second Shift)

Job Title: Foreman (Second Shift)

Location: In-Person; Kansas City, Ks

Job Type: Full Time, Salary, Exempt

Department: Service

Pay Range: $66,560.00-93,600.00

Supervisor: Service Manager

Job Overview:

The Service Shop Foreman supervises and coordinates the day-to-day activities in the service shop, ensuring timely and high-quality repair and maintenance services. This role involves overseeing and assisting a team of technicians, monitoring workflow, maintaining safety standards, and ensuring customer satisfaction. Candidates must have an extensive background in repairing Class 7 and Class 8 vehicles with Paccar, Cummins, and Caterpillar.

Key Responsibilities:

Team Supervision & Leadership:

• Lead and supervise a team of technicians and other shop staff.
• Assign tasks and set priorities to ensure efficient workflow.
• Ensure team members adhere to safety standards, company policies, and best practices.
• Provide guidance, coaching, and training to technicians to enhance skills and improve job performance.
• Assist in performance evaluations and recommend improvements for employee development.

Workflow & Job Management:

• Monitor the daily work schedule and ensure that repair and service jobs are completed within designated timeframes.
• Review and assign work orders, ensuring all necessary resources, parts, and tools are available.
• Assisting customers in selecting and purchasing the correct parts and services.
• Providing pricing and product information to customers.
• Perform accurate and complete service write-ups
• Provide accurate documentation for all repair orders
• Provide exceptional communication between the company and the customer
• Provide accurate and detailed estimates of needed repairs
• Utilize all technology available to keep our customers updated
• Responsible for adhering to all warranty policies and procedures
• Ability to navigate websites for technical information
• Ensure high-quality customer service by addressing concerns, reviewing service results, and providing technical guidance.
• Monitor the progress of customer jobs, ensuring that work is done right the first time.
• Troubleshoot and resolve any complex issues that arise during service or repair.
• Perform Quality Control Inspections on completed repairs

Customer Interaction & Service Quality:

• Ensure high-quality customer service by addressing concerns, reviewing service results, and providing technical guidance.
• Monitor the progress of customer jobs, ensuring that work is done right the first time.
• Troubleshoot and resolve any complex issues that arise during service or repair.

Safety & Compliance:

• Maintain a safe working environment by ensuring employees follow established safety practices and guidelines.
• Keep up to date with industry best practices, local laws, and regulations regarding safety, environmental standards, and worker protection.

Reporting & Administration:

• Document repairs and maintenance actions for customer and internal recordkeeping purposes.
• Ensure that work is documented accurately for billing purposes and provide feedback to service advisors.

Miscellaneous

• Perform other duties as assigned

Qualifications:Education & Experience

• High school diploma or equivalent; technical certification in diesel technology, mechanical, or related fields is a plus.
• Completion of an apprenticeship or formal training program is preferred.
• 3-5 years of experience in the automotive or mechanical repair field.
• Prior supervisory experience, preferably in a service or repair shop environment.
• Strong understanding of repair processes, mechanical diagnostics, and troubleshooting.

Skills:

• Excellent leadership and communication skills.
• In-depth knowledge of shop equipment, tools, and safety practices.
• Strong organizational and time-management skills.
• Proficient in using diagnostic tools, repair software, and inventory management systems.
• Ability to manage multiple tasks simultaneously and handle a fast-paced environment.

Certifications:

• Paccar and Cummins certification a plus
• Valid CDL driver’s license with a clean driving record.

Benefits

Geis Dealer Group offers a competitive benefits package with more than 10 health insurance plan options, including comprehensive family healthcare coverage and support programs, allowing employees to choose the plan that best fits their needs.

• Competitive salary and performance-based earning potential
• Health Insurance
• HSA and FSA options
• 401(k) with employer contribution
• Dental and Vision Insurance
• Paid Time Off
• Paid Training and Opportunities for Advancement

Physical Requirements:

• Ability to lift and carry heavy objects, up to 50 lbs.
• Comfortable working in a physically demanding environment, including bending, lifting, and standing for long periods.
• Ability to work in various weather conditions (if working outdoors)

AAP/EEO Statement Geis Dealer Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $66,560.00 - $93,600.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $66,560 - $93,600