What are the responsibilities and job description for the Customer Service Agent position at GEICO?
Customer Service Agent
Salary : $20.35 per hour / $41,005.25 annually
Join GEICO and be part of a team dedicated to helping others! As a Customer Service Agent, you will play a crucial role in providing exceptional support to our policyholders as the first point of contact. In our San Diego, CA office, your responsibilities will include answering billing inquiries, processing policy changes, and offering personalized assistance that highlights the benefits of GEICO insurance.
If you are a problem-solver who enjoys making a difference in customers' lives, we would love to chat with you about a rewarding career with opportunities for advancement. Many of our associates experience a substantial salary increase of 10% within their first year, with top performers seeing increases up to 15%!
Qualifications & Skills :
- Proven experience in delivering excellent customer service while fostering trust and satisfaction.
- Strong communication skills with an emphasis on active listening and empathy.
- Able to thrive in a dynamic, high-volume call center environment.
- Willingness to learn new practices and adapt to changes swiftly.
- Open-minded to feedback for personal and professional development.
- Competent in multi-tasking and technology use.
- High school diploma or equivalent is required.
Annual Salary
20.35 - $31.27
The provided salary range serves as a guideline; your final compensation will be based on your unique experience, qualifications, and the specifics of the role.
At this time, GEICO is unable to sponsor employment authorization for this position.
Benefits :
As part of our team, you will benefit from our comprehensive Total Rewards Program, which includes :
Don’t miss out on this opportunity to grow your career in a supportive environment that values diversity and inclusion. Apply now to become part of GEICO's legacy of service excellence!
Salary : $41,005