What are the responsibilities and job description for the Casualty Claims Examiner position at GEICO?
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers
.
Increase your earning potential with a $2,500 Sign-On Bonus! Ask your Recruiter for more deta
ils!
Salary range: $72,000K - $96,000K (commensurate with experience and location/job ma
rket)
Work schedule/hybrid structure: Core hours are Monday - Friday, 8:00 AM to 4:30 PM EST – 3 days In-Office/week. Flexibility may be needed to support early or late shifts based on business
needs.
Orientation period (Training and Transition Schedule – 6 months): Monday – Friday, 8:00 AM to 4:30 PM EST; up to 4 days In-Office/week until fully or
iented.
Come grow with GEICO’s Casualty Claims Team! It’s an exciti
ng time!
We’re in search of highly motivated Casualty Claims Examiners with prior casualty and bodily injury experience, in private passenger automotive liability claims, looking to help deliver world-class service to our
clients.
In this role, you will have an opportunity to work with a thriving team of professionals experienced in attorney represented automobile liability claims. As a Casualty Claims Examiner, your ability to provide exemplary service and technical expertise to resolve various types of injury claims is key. Your team will manage complex investigations, coverage determinations, liability assessments, and bodily injury claim resolutions—through both settlement and litigation. You will play a pivotal role in delivering operational excellence by resolving claims with the highest level of customer service. The ideal candidate has a demonstrated willingness to learn, is open to feedback and adapts well
to change.
Job R
- equirementsMinimum five (5) years of highly successful Bodily Injury claims handling
- experience Must have prior private passenger automotive liability claims
- experienceMust have an active Adjuster license at t
- ime of hireOutstanding customer service and professional communication skills, both oral
- and writtenUnderstanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Ins
- urance CodeExceptional negotia
- ting skillsProficient computer skills with ability to function in all Microsoft Offi
- ce ProgramsHighl
- y organizedAbility to multi-task and prioritize successfully in a fast paced, high-volume
- environmentLitigation handling experience, preferred but n
- ot requiredDemonstrated ability to exercise goo
d judgement
GEICO offers a hybrid work model that is designed to support flexibility. This position will have in-office requirements 3 times a week after successful completion of the orientation period. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the bus
iness unit. Job Duties and Resp
- onsibilitiesProvide customer service to our policyholders and those who may become our policyholders that exceed their expectations and deliver on the GEICO promise, communicating and guiding them through the cl
- aims processAssure coverage for each loss and all policy provisions before process
- ing paymentsInvestigate all aspects of the claim to determine liability percentage and legal re
- sponsibilityIdentify and evaluate claims indicators of fraud and escalate as
- appropriateUtilize all claims tools provided to properly evaluate liability and exten
- t of damagesEvaluate damages in accordance with investigative findings and establish value to pay only
- what is owedNegotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned from letter of representation through settlement
- or verdict.Authorize negotiated payment for established damages within your designat
- ed authoritySubmit requests for authority on evaluations that exceed your personal, assign
- ed authorityEnsure all compliance requirements are met in a timely and professional manner and in accordance wit
- h guidelinesAdjust reserves adequately on all new and exi
- sting claimsParticipate as an active member of claims forums
- as requiredCommunicate findings to claims management team as required or as may be needed depending on high exposure or unusual l
- oss findingsPerform other duties as may
be assigned
litigation, auto liability, liability claims, bodily inj
ury, casu
alty
#g
Salary : $72,000 - $96,000