What are the responsibilities and job description for the GEICO Local Office Bilingual Customer Service Representative position at GEICO-Local-Office-Westchester?
Job Description
Welcome to the GEICO Local Office in Westchester. We are a team that truly values our neighbors in Yonkers, and we believe that insurance is about more than just numbers on a page; it is about people, relationships, and peace of mind. We are looking for a warm, energetic, and bilingual individual to join our office as a Customer Service Representative. In this role, you will be the friendly face and voice for our community, bridging the language gap and ensuring that everyone who walks through our doors feels heard and supported. You will not just be processing forms; you will be helping families protect what matters most to them. We pride ourselves on creating an inviting space where our staff feels supported, motivated, and empowered to make a real difference. If you enjoy connecting with people, value clear communication, and want to build a career in a collaborative local environment, we would love to have you join our team and grow with us.
Benefits
Hands on Training###Career Growth Opportunities###Flexible Schedule###
Responsibilities
Assist policyholders with policy changes, payments, and general questions regarding their insurance coverage.
Educate clients on various insurance options to ensure they are adequately protected.
Prepare clear, accurate documentation for insurance applications.
Engage with walk-in visitors and callers in a welcoming and helpful manner.
Collaborate with the agency team to maintain high levels of office efficiency and client satisfaction.
Proactively reach out to existing clients to review their coverage and offer assistance.
Requirements
Fluency in both English and Spanish, both spoken and written.
High school diploma or equivalent.
Active Property and Casualty insurance license or willingness to obtain one quickly.
Previous experience in a customer-facing or administrative role.
Ability to navigate multiple computer systems simultaneously.
Experience working in a local community-focused setting.
Salary : $22