What are the responsibilities and job description for the Bilingual Insurance Customer Service Representative position at GEICO Commack?
Job Overview
The team at GEICO Commack is seeking a Spanish Bilingual Insurance Customer Service Representative to support our growing client base and deliver outstanding service. This role is ideal for someone who is professional, detail-oriented, and committed to building strong customer relationships.
As a key member of our service team, you will assist policyholders with account updates, billing questions, coverage changes, and general policy support. You will confidently communicate in both English and Spanish to ensure every client receives clear, accurate, and personalized assistance.
Salary Range: $22.56 - $25.64 per hour
Benefits
Hourly Base Salary Bonus Opportunities
Paid Time Off (PTO)Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Career Growth Opportunities
Retirement Plan
Profit Sharing
Comfortable Work Environment
Team Outings
Monthly Bonus Program
Requirements
- Fluent in Spanish and English
- Prior customer service experience preferred in a client-facing environment
- Strong desire to help and guide clients
- Excellent communication and interpersonal skills
- Solid computer skills with the ability to navigate multiple systems
Responsibilities
- Answering inbound client calls in a professional and timely manner
- Handling billing questions and processing payments
- Conducting policy reviews to ensure accurate coverage
- Building and maintaining strong client relationships
- Providing exceptional customer support and service
About Us
#1 GEICO Local Office in the USA, serving the needs of Long Island and the New York City area. Join our team of over 50 insurance professionals to enjoy stability, growth, and a comfortable work environment where you can flourish and develop your skills!
Salary : $23 - $26