What are the responsibilities and job description for the IT Field Technician / Remote MSP Technician position at Geeks Uneek Inc?
Company Description
We are team of dedicated computer support professionals, with a combined pc geeks level of experience of over thirty years. We thoroughly enjoy working with computers and technology and we are truly passionate about what we do! Just ask any one of us to go without our personal computer for 24 hours and the reaction will be enough proof for anyone!
Job Description
Geeks Uneek INC is seeking an experienced IT Systems Administrator for Windows 2008 (and newer) server-based operating systems (to include installation, support, and maintenance), applications, and datacenter resources required to provision, sustain, operate, and integrate cyber networked systems and applications, including plans for responding to planned or unplanned service outages and interruptions to network operations.
You will
- Remotely support multiple Active Directory domains and associated trouble tickets
- Conduct configuration management to provide directory and authentication, file, and application services (including messaging) for local and network-launched user applications
- Standardize user privileges and system settings using automated tools such as Active Directory Domain Services, Group Policy Management, and Domain Name Service Administration
- Conduct Tier 2 and Tier 3 local administrative support to client workstations and Tier 1 support as necessary
- Perform system resource management and accounts, and conducts load and capacity planning using SolarWinds™ and similar software tools
- Administer classified message database operations, implement conversions, and problem analysis/ resolution/documentation of trouble calls
- Implement Defense Information System Agency (DISA) and AF-mandated system security updates and patches, host-based security and antivirus signatures, application updates and policy-based configuration changes using systems such as Windows Server Update System (WSUS) and SolarWinds™
- Establish new networks or services; plans and executes the selection, installation, configuration, and testing of equipment; defines policies and procedures; ads establish roll back procedures and security precautions
Qualifications
- 5 years’ experience working in a Managed IT Services environment
- 5 years of hands on experience deploying, troubleshooting and maintaining Microsoft Windows Server operating systems
- 5 years of hands on experience troubleshooting and maintaining Microsoft Exchange
- 5 years of hands on experience deploying, troubleshooting and maintaining Microsoft Windows desktop operating systems
- 1 – 2 years’ experience with VoIP (certification desired)
- Diploma in computer Networking
- MCSA: Windows Server 2012 or MCSA: Windows Server 2008
- Experience with Office 365 migrations
- Strong Knowledge of IP Networking
- Must possess a reliable vehicle and valid Driver’s License
Additional Information
All your information will be kept confidential according to EEO guidelines.