What are the responsibilities and job description for the Deployment Lead position at Geekplus America Inc?
Geek is a global leader in robotic solutions for logistics. We develop Autonomous Mobile-Robot (AMR) solutions to realize flexible, reliable, and highly efficient automation for warehouses and supply chain management by automating various laborious tasks like picking, moving, and sorting. We've led the global AMR market share for three consecutive years, being declared the world's no.1 AMR leader. (Source: Interact Analysis). The North American headquarters in San Diego, California will continue to power our growth in Canada, United States and Mexico.
To meet the demand for its solutions we are looking to add a talented and driven Deployment Lead to work onsite in our Georgia office.
Life at GeekPlus
Plain and simple, we’re a team of geeks who love technology and teamwork. We work together to meet any customer needs; we celebrate our wins and learn from our misses. The only thing better than seeing customer operations improved by our technology, is seeing it happen at scale! We are biased to action, getting it done and thinking differently about how we apply technology. We support each other and we’re empowered to win. Our strength comes from our different backgrounds and perspectives.
The Job
As Deployment Lead at GeekPlus, you’ll be the primary point of contact with our partners and clients who range from Startups to Fortune 500 players. You’ll interact regularly to maintain a strong communication with the clients and understand well their needs. You’ll team with Applications and Robotic Engineers to understand all the details of the system configuration and site dynamics. You’ll work with internal and external resources to coordinate all aspects of a Robotic Systems deployment at a customer site. If you’re excited about robots and rolling out a complex system, we want you to talk to us!
Responsibilities:
- Fully understand design and scope of work through internal handover sessions with the solution team and project manager.
- Conduct onsite implementation project planning including scope of work, budget, schedule, and subcontracting services and merge with the master project plan.
- Proven track records of successfully managing onsite implementations on budget and on time and at quality
- Hands-on ability to handle or give vendor guidance to finish site installation requests according to instructions.
- Kick off implementation with Client & Vendor(s) to align expectations
- Manage supply chain and logistics receiving during onsite. Verify the shipment with Client and have Client sign the delivery note.
- Assist Deployment Team Manager to scope the installation and determine outsourced effort
- Manage Client & Vendors to complete implementation on-time and on budget and update actual expenses on Budget Tracking Sheet provided by Project Manager
- Prepare hardware environment for SIT, UAT and Performance Testing and participate in testing
- Train the client maintenance team
- Develop strong customer relationship
- Prepare for a weekly implementation progress report for project team and customer’s record
- Close the implementation upon the closing checklist
Requirements:
- Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or related discipline
- Experience of warehouse operation/ logistic functions/3PL industry with hands-on onsite leadership experience is preferred.
- Ability to manage site implementation across teams including client's operations & IT teams, Geekplus deployment team and various site contractors
- Good command of spoken and written English
- Online collaboration tools proficiency is required
- MS office suite proficiency is required
- MS Project proficiency is a plus
- Travel-friendly (Estimate 75%)
- Promotive attitudes towards projects and leadership skills.
- Willing to learn and have attention to details
GeekPlus is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation