Experienced Computer and Mobile Device Tech

Job Overview
We are seeking an Experienced Computer and Mobile Device Technician to join our team. This role involves diagnosing, repairing, and maintaining a wide range of electronic devices, including smartphones, tablets, laptops, and desktops. The ideal candidate will have a strong technical background, excellent problem-solving skills, and hands-on experience with various operating systems and hardware components. If you are a problem-solver who can pivot from a MacBook screen replacement to a home network setup or a business onsite visit without missing a beat, we want to talk to you. The technician will provide technical support both in the field and in retail settings, ensuring customer satisfaction through expert service and repair.

Duties

• Diagnose and troubleshoot software and hardware issues on mobile devices (Android, iOS) and computers (Windows, macOS).
• Perform repairs on computer hardware components and replacement of parts.
• Conduct software troubleshooting to resolve operating system errors or conflicts.
• Replace or upgrade device components such as screens, batteries, motherboards, and other internal parts.
• Provide technical support to customers in retail or field service environments, explaining repair processes and solutions.
• Test repaired devices to ensure proper functionality before returning them to customers.
• Maintain detailed documentation of repairs performed and parts used for each device.
• Stay updated on the latest technology trends related to mobile devices and computer hardware.

Key Responsibilities

• Expert Diagnostics: Identify and troubleshoot complex hardware and software issues for computers (PC/Mac), smartphones (iOS/Android), and tablets.
• Precision Repairs: Perform hardware repairs, including component replacement, screen swaps, and battery changes, ensuring all work meets or exceeds OEM specifications.
• Onsite Service: Travel to residential and business locations to provide technical support, hardware installation, and troubleshooting in the field.
• Client Relations: Translate "tech-speak" into plain English for customers, providing clear repair estimates and exceptional service.
• Record Keeping: Maintain detailed logs of repairs, parts inventory, and customer interactions within our POS system.

Requirements & Qualifications

• Proven Store Experience: Minimum [Insert Number] years of experience working in a dedicated retail repair environment.
• Technical Independence: Ability to manage the repair workflow from start to finish without constant supervision.
• Mobile & Field Ready: Must have a valid driver’s license and reliable transportation for onsite service calls.
• Customer-First Mindset: Strong communication skills and a professional appearance, especially when working on a client's premises.
• Tool Proficiency: Mastery of standard hand tools, heat guns, and diagnostic software.

Preferred Skills (Bonus Points)

• Microsoldering: Experience with board-level repairs, FPC connectors, and soldering.
• Advanced Networking: Experience setting up routers, mesh systems, or basic business networking.

Why Join Geekmatics?

We value technical expertise and reward it accordingly. In addition to a steady hourly wage, we offer a commission structure and bonuses that allow you to increase your earnings based on your efficiency and performance.

Compensation: Competitive Hourly Base Commission Performance Bonuses

How to Apply

Ready to put your tech skills to work? Email your resume to: contact@geekmatics.com

Job Types: Full-time, Part-time, Contract

Pay: From $16.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Employee discount

Application Question(s):

• Available to work weekends? Saturday and Sundays 10 am to 2 pm?
• Are you able to pass a background check?

• Do you have reliable transportation and a valid driver's license?

Experience:

• computer repair: 2 years (Required)
• cell phone repair: 2 years (Required)

Location:

• Palm Harbor, FL 34684 (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Palm Harbor, FL 34684 (Required)

Work Location: In person

Salary : $16