What are the responsibilities and job description for the Service BDC Representative | Hourly - Mercedes-Benz of Boise position at Gee Automotive Companies?
Are you a motivated individual with a passion for customer service and strong phone etiquette, looking to start a career in the automotive industry? We’re seeking someone who enjoys supporting customers and assisting a fast-paced service team.
Lyle Pearson Auto Group—an automotive company with a portfolio of premier luxury dealerships—is currently looking for a Service BDC Representative to join our Mercedes-Benz of Boise location. In this role, you’ll focus on delivering excellent customer service while providing essential support to the service department as needed. The ideal candidate brings professionalism, attention to detail, and a customer-first mindset.
Service BDC Representative Job Responsibilities
- Answering the phone, making appointments, and answering questions
- Making outbound appointments and follow-up calls
- Assist in-store guests as needed and with vehicle check-in/out
- Assist with paperwork processing and internal communications
- Other duties that may arise in the Service Department
Schedule: Monday – Friday, 8:30 AM – 5:30 PM.
Service BDC Representative Benefits and Compensation
In addition to competitive pay, our benefits are designed to support you and your family…
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
Service BDC Representative Qualifications
- 1 year of commercial phone experience
- 1 year of customer service
- Driver’s License
- HS Diploma
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
If you’re ready to bring your customer service skills to a premium brand, Apply today for our Service BDC Representative position!
Salary : $16 - $19