What are the responsibilities and job description for the General Manager position at Gecko New York?
Restaurant General Manager
Location: New York, NY
We are seeking an experienced, hands-on Restaurant General Manager to lead daily operations at a high-quality restaurant in New York City. The ideal candidate is a hospitality-driven leader with a strong background in restaurant operations, team development, financial performance, and delivering an exceptional guest experience.
The Restaurant General Manager will oversee all aspects of the business, ensuring operational excellence, consistent service standards, and a positive team culture while driving sales and profitability.
Responsibilities:
- Oversee daily restaurant operations, including front-of-house service, staffing, scheduling, and overall execution.
- Lead, coach, and develop management teams and hourly employees to maintain high performance and service standards.
- Deliver an exceptional guest experience by maintaining hospitality standards and resolving guest concerns professionally.
- Manage labor costs, food and beverage costs, inventory, purchasing, and overall restaurant profitability.
- Monitor sales, labor, and operational performance while identifying opportunities for improvement.
- Maintain compliance with health, safety, sanitation, and applicable NYC regulations.
- Partner with culinary leadership to ensure food quality, menu execution, and smooth coordination between front and back of house.
- Manage hiring, onboarding, training, performance reviews, and employee development.
- Maintain appropriate staffing levels and create a positive, accountable work environment.
- Execute company initiatives, maintain operational procedures, and ensure consistency across all areas of the restaurant.
- Build strong relationships with guests, employees, vendors, and leadership.
Qualifications:
- 3 years of experience as a Restaurant General Manager or in a comparable senior restaurant leadership role.
- Experience in full-service, high-volume restaurant operations preferred.
- Strong understanding of restaurant P&L management, budgeting, labor controls, and cost management.
- Proven ability to recruit, train, motivate, and retain a strong team.
- Excellent leadership, communication, organization, and problem-solving skills.
- Strong knowledge of food safety, sanitation, and restaurant operating standards.
- Ability to thrive in a fast-paced environment while maintaining attention to detail and exceptional hospitality.
- Flexible availability, including evenings, weekends, and holidays as business needs require.
Qualified candidates who are passionate about hospitality, team leadership, and operational excellence are encouraged to apply.