What are the responsibilities and job description for the General Manager Quick Casual position at Gecko Hospitality?
Our Company is a casual, family-friendly restaurant concept built on Great Food and Great Service. It's a high-volume, from-scratch operation with a genuine sense of hospitality, community, and pride in every shift.
The Role
The General Manager is the person ultimately accountable for the full performance of the location: the P&L, the culture, the team, and the guest experience. The GM leads by example, builds a team of great people, and grows a positive reputation for the restaurant within the local community. It's a high-ownership role for someone who wants to run their own business inside a proven system, not just clock in and manage a shift.
What You'll Do
- Own full P&L responsibility for the restaurant, including sales, labor, food cost, and profitability
- Recruit, hire, train, and develop a leadership bench, including Kitchen Managers and Front of House Managers
- Build and protect a strong, positive culture that reduces turnover and drives team retention
- Set the standard for guest experience, food quality, and speed of service across every shift
- Ensure consistent execution of operational systems, health and safety standards, and brand standards
- Manage inventory, ordering, and vendor relationships to control cost without sacrificing quality
- Lead daily and weekly shift meetings to align the team on goals, standards, and priorities
- Track and report on key performance metrics: sales, labor, food cost, guest satisfaction, and staffing levels
- Build genuine relationships within the local community to drive brand awareness and loyalty
- Coach and develop the next generation of leaders, including grooming future GMs from within the team
- Write clear, ongoing notes and communication to keep the full management team aligned
What We're Looking For
- 3 years of General Manager experience in a high-volume restaurant environment (QSR, fast-casual, or casual dining)
- Proven P&L ownership and strong financial acumen (labor, food cost, budgeting)
- A track record of building, developing, and retaining strong management teams
- Genuine, hands-on leadership style: someone who leads from the floor, not just the office
- Strong communication skills and the ability to stay composed under pressure
- A entrepreneurial mindset and comfort with full accountability for a location's success
- Open availability including evenings, weekends, and holidays as needed
What Our Company Offers
- Competitive base salary with incredible bonus structure
- Flexible scheduling and closed on major holidays
- Medical and dental insurance for eligible teammates
- 401k plan
- Paid training, paid time off, free shift meals and dining discounts
- A genuine path to multi-unit leadership for high performers
- A mission-driven culture with real opportunities to give back locally
#ZRTM
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Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals. Voted Forbes best recruitment firm since 2018.
Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.
At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.
We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.
At Gecko Hospitality, you certainly have... more choices
Salary : $55,000 - $65,000