What are the responsibilities and job description for the Office Assistant position at Geauga Glass Service?
Office Assistant
Geauga Glass Service | Burton, OH 44021
$18.00 - $22.00 per hour | Full-time
About Us
Geauga Glass Service i s a family-owned glass company that has proudly served Northeast Ohio for over 47years. We specialize in residential and commercial glass replacement, custom shower enclosures, mirrors, storefront glass, tabletop and cabinet glass. Our reputation is built on showing up, doing quality work, and taking care of our customers the right way.
We are looking for a reliable, friendly Office Assistant to join our small team and be the voice that greets our customers and helps our office manager keep the business organized
Job Summary
The Office Assistant is the first point of contact for our customers. You will answer incoming calls, help walk in customers with orders, organize customer information, and support day-to-day office operations. This is a great opportunity for someone who enjoys customer service and takes pride in keeping things running smoothly.
Responsibilities
- Answer incoming phone calls from homeowners, contractors, and insurance adjusters in a professional and friendly manner
- Accurately record customer information, job details, and measurements i n our system
- Follow up on quotes and keep customers informed about the status of their jobs
- Assist with invoicing, processing payments, and light data entry
- Scan paperwork, manage email correspondence, and maintain organized office records
- Provide general administrative support as needed
Qualifications
- Friendly, professional phone presence and strong customer service skills
- Excellent organizational skills and attention t o detail
- Ability to multitask and prioritize in a small-business environment
- Proficient with computers, email, and basic office software (Mac (Apple) programs; Quickbooks)
- Reliable, punctual, and dependable
- Previous office, reception, scheduling; or customer service experience preferred - not a must
- High school diploma or equivalent
Schedule
- Monday to Friday
- 8:00 AM - 4:00 PM
- No nights, no weekends
Pay and Benefits
- $18.00 - $22.00 per hour, based on experience
- Full-time, year-round work
- Steady schedule at a well-established, family-owned company
- Small-team environment where your work is valued APPRECIATED
Work Location
In person: 14333 Kinsman Rd, Suite 3 , Burton, O H 44021
How to Apply
Apply directly through Indeed, or contact us:
Phone: (440) 834-1888
Address: 14333 Kinsman Rd, Suite 3 , Burton, OH 44021
Geauga Glass Service is an equal opportunity employer.
Pay: $18.00 - $22.00 per hour
Benefits:
- Flexible schedule
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $22