What are the responsibilities and job description for the Circulation Assistant position at Geauga County Public Library?
Circulation Assistant
Do you enjoy helping people, staying organized, and being part of a friendly, service-oriented team? We’re looking for a Circulation Assistant who will provide exceptional customer service, assist patrons with borrowing materials, answer questions, and help keep our library running smoothly. In this role, you’ll work directly with the public, use technology to support daily operations, and ensure that every visitor has a welcoming and positive experience.
Location: Geauga West, OH
Wage: $14.00/hour
FLSA: part-time non-exempt. 20 hours/week
Must be able to work a flexible schedule that will include mornings, afternoons, one evening per week, and rotating weekends.
Position Summary: Provides direct public service and performs circulation duties associated with the operation of the library.Essential Job Functions: This list is illustrative, but not exhaustive for this position.
- Provides direct service to the public, in person or over the telephone.
- Assists patrons by accurately checking in and out library materials and monitors assistance needed at the self-checkout
- Assists patrons with reserving study rooms and conference rooms
- Provides general information about the library, refers patrons to appropriate personnel for assistance
- Checks in interlibrary delivery bins, processes holds, and packs outgoing bins.
- Inputs new patron registrations and updates patron records
- Collects, counts and verifies all monies.
- Checks email during every shift and reads Branching Out, GCPL Facebook, Staff Intranet, and Library bulletin board to stay informed
- Maintains copy machine and cash register.
- Knows policies, procedures and safety training.
Library tasks performed on a regular basis:
- Reconciles daily cash register money and sends in delivery.
- Maintains clean appearance of circulation desk and staff kitchen.
- Prints and processes daily hold shelf reports
- Performs necessary tasks involved in opening and closing building.
Performs the following tasks as required:
- Empties book drop as needed on closed days.
- Attends required and continuing education classes
- Handles voter registration paperwork
- Orders supplies, processes mail, mend items as needed.
- Assists patrons with copy/fax machine
- Schedules meeting rooms
- Oversees display of public information in lobby
- Performs monthly Safety Inspection of building
- Other duties as assigned.
Minimum Knowledge, Skills, Abilities and other Characteristics:
- Willingness and adaptability to work in a changing work environment.
- Must have basic computer skills.
- Ability to use and maintain office machines including computer and cash register.
- Excellent interpersonal and customer service skills.
Minimum Education, Experience, and Licensing Requirements:
- High school diploma or equivalent.
- Successful completion of background check.
Physical Requirements:
- Work is generally performed in an office-like environment but with need for mobility: bending, stooping, stretching and sitting at a variety of desks and services points with or without mobility aids.
- Able to lift at least 20 pounds and occasionally up to 40 pounds with or without assistance.
- Ability to move and maneuver full book carts, which may involve pushing, pulling, or using assistive devices
- Competence in completing tasks that involve reading or visual inspection, with or without visual aids.
Salary : $14