What are the responsibilities and job description for the Project & Operations Management Intern position at Gearsupply?
Department: Operations
Location: OTR-Cincinnati
Compensation: $25.00 / hour
About Gearsupply
Gearsupply is reshaping how the live-event industry buys and sells professional gear—from massive line arrays to LED walls that power concerts, tours, and major productions. As a fast-scaling startup, we move quickly, break down complex problems, and build practical solutions. We value resourcefulness, ownership, and candidates who can figure things out with limited direction.
This internship is ideal for a final-year student or recent graduate who wants real operational and project experience—not coffee runs. You’ll work across company initiatives, support strategic execution, and help solve highly practical, logistics-heavy problems.
What You’ll Do
You’ll support the CEO and Director of Operations directly across a range of operational, research, and project-based responsibilities:
Project Management & Coordination
- Coordinate updates across departments and synthesize them into clear briefs for leadership.
- Maintain dashboards and trackers for key initiatives, deadlines, and owners.
- Translate leadership decisions into actionable steps for cross-functional teams.
- Prepare agendas, gather inputs, and ensure follow-ups for leadership meetings are executed.
- Identify blockers early and escalate them before they become issues.
- Assist with operational projects such as:
- Researching requirements (logistics, tax implications, compliance, hiring).
- Evaluating vendors, tools, SaaS platforms, and operational processes.
- Supporting internal process creation, reporting systems, and accountability frameworks.
- Conduct market, regulatory, or cost research to support strategic projects (e.g., expansion into new geographic markets).
- Help build lightweight, repeatable systems that improve operational clarity and efficiency.
You won’t be coding—but you must be tech-comfortable.
- Support basic software/tooling evaluations (CRM, PM tools, SaaS ops tools).
- Assist with data entry, clean-up, imports/exports, and light analysis (Excel/Sheets).
- Help coordinate with developers or partners on tech-related projects by documenting needs, organizing requirements, and tracking progress.
- Provide general operational support related to IT systems and tools when needed.
Required
- Final-year student or recent graduate
- Strong interest in operations, logistics, project management, or business execution.
- Highly organized, structured, and able to manage multiple moving parts.
- Tech-comfortable—able to learn new tools quickly (e.g., CRM, PM software, Excel).
- Excellent communication: clear, concise, and confident following up with stakeholders.
- Proactive, resourceful, and able to figure things out independently with limited instructions.
- Curious about how startups operate behind the scenes.
- Experience coordinating projects, student organizations, event logistics, or internships involving operations.
- Exposure to CRMs, PM tools (Asana, ClickUp, Notion, Monday, etc.).
- Basic understanding of IT systems or software concepts (APIs, SaaS, integrations—not development).
- Experience doing structured research (market, regulatory, cost, or academic research).
- Real responsibility from day one—your work directly affects leadership decisions.
- Hands-on learning: You’ll see how a fast-scaling marketplace runs internally.
- Not a software internship—you are operations/project-first, tech-second.
- Future opportunity: Strong performers will be considered for future full-time roles.
- High-impact exposure: Work alongside the CEO and Director of Operations.
Salary : $25