Sr. Service Engineer

Job Description Summary

Fournit une expertise en matière de succès client durable et de croissance du cycle de vie du client après-vente par le biais de la formation, des services professionnels, du support technique, des renouvellements, de l'obtention des résultats, de la rétention, de l'expansion et de la promotion client axée sur le numérique. Exerce une influence sur les opérations département et est responsable de la planification et/ou de l'exécution. Ce rôle jouit d'une certaine autonomie, mais est axé sur l'exécution d'activités au sein d'une discipline opérationnelle couverte par les pratiques et procédures fonctionnelles standard. Un certain discernement peut être nécessaire, mais généralement dans le cadre d'une orientation.

Job Description

Roles and Responsibilities

• Contribute to the implementation of ADMS solutions utilizing the Software Suite.
• Own technical deliverables during the entire lifecycle of the projects.
• Engage throughout the full lifecycle of assigned projects, participating in decisions on architecture, design, and functionality to keep programs on track in terms of budget, time, and customer expectations.
• Work closely with the client to understand their needs and develop strategies tailored to their organization through site assessments.
• Also make standard recommendations on workflow, application, interface, reports, testing and uploads to customers through the implementation process.
• Responsible for go-live readiness and support as well as post-live checkups and will be required to work collaboratively with internal team members and clients to ensure customer satisfaction
• Developing in-depth knowledge of a technical discipline.
• Uses prior experience and acquired technical expertise to execute policy/strategy.
• In-depth understanding of key business drivers; uses this understanding to accomplish own work.
• In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.
• Uses prior experience and on-the-job training to solve straightforward tasks.
• Has access to technical skills and analytic thinking required to solve problems.
• May use multiple internal sources outside of own team to arrive at decisions.
• A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent.
• Provides informal guidance to new team members
  
  

Required Qualifications

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Software Delivery Services.
  
  

Eligibility Requirements

• Candidates who apply for this position must be willing to work in a hybrid model, requiring them to be present in the office for 3 days a week at one of the GEV Hubs located in the areas listed in the job posting.
• Willingness to travel up to 30% to customer sites
  
  

Desired Characteristics

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
  
  

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

For candidates applying to a U.S. based position, the pay range for this position is between $81,600.00 and $122,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on December 18, 2025.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.