What are the responsibilities and job description for the Field Services Technician position at GE Vernova?
Job Description Summary
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
Job Description
Essential Responsibilities:
Field Services Technician will provide service, maintenance and warranty remediation and commissioning for installed photovoltaic inverters and BESS equipment. This position will be responsible for servicing customers primarily located within the US. Must be able to travel throughout the US as needed.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
For Candidates Applying To a U.S. Based Position Only
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance and 12 paid holidays. New hires also receive 40 hours of personal business time, 160 hours of personal illness and caregiving time (subject to state law), and two weeks of annual vacation (which may be pro-rated based on start date).
GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
Job Description
Essential Responsibilities:
Field Services Technician will provide service, maintenance and warranty remediation and commissioning for installed photovoltaic inverters and BESS equipment. This position will be responsible for servicing customers primarily located within the US. Must be able to travel throughout the US as needed.
- Perform Field Service to ensure 99% up time
- Diagnose and repair faulted inverters
- Troubleshoot issues with mechanical and electromechanical
- Conduct annual periodic maintenance inspections
- Keep maintenance records of findings
- Assist with developing maintenance programs
- Perform start-up and commissioning for new PV inverter installations.
- Inspect physical installation (wiring, connections and mechanical condition)
- Power up, set all required parameters and ensure proper operation
- Monitor performance and efficiency levels
- Maintain high customer satisfaction levels by providing excellent customer service.
- Provide accurate and timely product service reports.
- High School Diploma / GED
- Minimum of 2 years industry work experience with inverters
- Ability and willingness to travel to and from customer locations –90% to 100%
- 2-year technical degree and/or equivalent certification
- Great interpersonal, oral, and written skills are required.
- Requires analytical and quantitative skills
- Solar industry service experience is preferred (but not required)
- Must be customer oriented with professional demeanor.
- Must have knowledge of power electronics and controls.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
- This is a remote position
For Candidates Applying To a U.S. Based Position Only
- The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance and 12 paid holidays. New hires also receive 40 hours of personal business time, 160 hours of personal illness and caregiving time (subject to state law), and two weeks of annual vacation (which may be pro-rated based on start date).
GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.