What are the responsibilities and job description for the Senior Field Service Engineer position at GE Renewable Energy Power and Aviation?
Job Description Summary
Technical ownership of an assigned airline's commercial engines fleets, while located at the customer assigned airlines's key maintenance base or headquarters.
All activities relating to enhancing fleet performance and reliability, helping resolve technical issues impacting the fleet. Own the technical customer relationship and attend commercial or high-level discussions between GE and the customer.
Impacts the team's ability to achieve service, quality and timeliness of objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.
This job is based in the Dallas-Fort Worth, Texas area and is not a remote position.
Job Description
Roles and Responsibilities
- Ownership of overall technical relationship for assigned aircraft engine fleets.
- Develop and maintain relationship at all levels of assigned customer and across the GE organization, able to influence key stakeholders to implement key reliability improvements or deliver on key special programs or projects.
- Support of installed engine base, including activities such as customer & fleet issue resolution, service bulletin implementation, fleet monitoring (diagnostics).
- Own of fleets reliability and on wing performance (e.g. significant events / UERs / D&Cs.)
- Influence customers to implement key reliability improvements, address customer notifications per recommended timing, and support other technical inquiries.
- Manage critical items, collaborate with customer to lead other special programs (e.g. water / foam wash, derate optimization, field upgrades, etc.).
- Internal & external tech reviews & tech review prep, interface and influence the broader GE C&PSO organization, including senior leadership
- Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy / strategy.
- Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.
- May lead small projects with low risks and resource requirements. Explains information, developing influencing skills to bring team members to consensus around topics within field.
- Expected to take on additional responsibilities across the global CFS team (such as Cluster leader, TPP process leader, LEAN focal, etc.)
Required Qualifications
Desired Characteristics
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided : Yes
