What are the responsibilities and job description for the Level 2 Network Engineer position at GDH?
Level 2 Network Engineer responsible for supporting a comprehensive 12-month End-of-Life (EOL) Network Refresh Program in the Louisville, KY region. This role requires hands-on technical expertise to execute the deployment, configuration, and replacement of Cisco-based network infrastructure, including routers, switches, and wireless access points. The position demands a highly execution-focused approach, operating independently across multiple facilities to ensure seamless modernization of network systems.
Responsibilities
- Perform installation, configuration, and replacement of Cisco routers, switches, and wireless access points during network refresh initiatives.
- Conduct pre-staging, provisioning, cutover, and post-install validation activities following detailed runbooks and project plans.
- Troubleshoot and remediate network issues related to route/switch environments during and after deployment activities.
- Support network equipment lifecycle upgrades with minimal impact on business operations, ensuring timely and efficient completion.
- Travel to regional facilities within Louisville to perform onsite network tasks, including MDF/IDF support and physical layer troubleshooting.
- Assist with rack-and-stack, cabling validation, labeling, and physical infrastructure setup as needed.
- Document configurations, changes, and site-specific details in accordance with project standards and client documentation requirements.
- Collaborate with project managers, network architects, and remote engineering teams to meet milestones and deliverables.
- Adhere to established change management procedures, escalation protocols, and safety standards during deployment activities.
- Maintain detailed records of network configurations, updates, and site-specific considerations for project tracking and compliance.
Qualifications
- 3–6 years of practical experience in network engineering or network field services roles.
- Strong hands-on expertise with Cisco networking technologies, including routing and switching (Catalyst, ISR/ASR platforms), VLANs, Spanning Tree Protocol (STP), and routing protocols (OSPF, EIGRP).
- Proven experience supporting network refresh, rollout, or migration projects.
- Demonstrated ability to perform onsite, physical deployment tasks with minimal supervision.
- Solid troubleshooting skills across Layer 1 through Layer 3.
- Ability to interpret network diagrams, implementation plans, and runbooks accurately.
- Valid driver’s license with the capacity to travel locally between facilities.
- Excellent communication skills and the ability to work independently in a fast-paced environment.
- In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without employer sponsorship, now or in the future
Preferred Qualifications
- Cisco certification (CCNA or equivalent).
- Experience working in utility, energy, or regulated industry environments.
- Familiarity with structured cabling standards and data center / IDF-MDF environments.
- Experience with ticketing and documentation tools to track work and configurations.
Publishing Pay Range: $50.00 - $57.13 Hourly
This position is based in office and requires employee to work on-site.
Salary : $50 - $57