ERP System Administrator

Role Summary

This position involves overseeing the administration, support, and strategic development of a Microsoft Dynamics 365 ERP environment focused on Finance & Operations. The role requires a seasoned professional capable of managing system performance, security, and functionality to ensure seamless financial and operational processes. It offers an opportunity to lead ERP system optimization within a hybrid work setting.

Responsibilities

• Provide daily support and troubleshooting for Microsoft Dynamics 365 ERP systems, including user management and system maintenance.
• Support and resolve tickets related to AX2009, including providing after-hours accounting assistance as needed.
• Collaborate with internal accounting and business teams to address ERP-related issues and implement process improvements.
• Manage and configure ERP infrastructure within Azure and Microsoft 365 cloud platforms.
• Monitor system performance and coordinate updates, upgrades, and enhancements.
• Document technical support issues, resolutions, and best practices for ongoing knowledge sharing.
• Assist in system security management and user permission configurations.
• Support ongoing system troubleshooting and escalate complex issues when necessary.
• Contribute to strategic planning to optimize ERP system capabilities aligned with business goals.
• Maintain awareness of cloud platform updates and emerging technologies to support continuous improvement.
  
  
  

Qualifications

• Proven experience supporting ERP systems such as Dynamics 365 or AX2009.
• Exposure to Azure or Microsoft cloud environments preferred.
• Strong knowledge of systems administration fundamentals.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Effective communication skills with a customer support orientation.
• Ability to manage multiple support tickets and prioritize tasks efficiently.
• Willingness to learn new technologies and adapt to evolving systems.
• Recent college graduates with relevant internship, coursework, or hands-on experience encouraged to apply.
• In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without employer sponsorship, now or in the future.
  
  
  

Publishing Pay Range: $45.00 – $55.00 hourly

This position offers a hybrid schedule, with time split between the office and remote work.