Records Clerk

We are seeking a technically skilled Records Clerk to join a dynamic Information Management team within a leading utility organization. This is a contract opportunity located in Austin, TX, offering a hybrid work arrangement that combines both in-office and remote flexibility. The Records Clerk will play a pivotal role in supporting records management, imaging, and compliance initiatives across the enterprise. This position is ideal for candidates who are detail-oriented, possess a strong understanding of document management systems, and are committed to maintaining high standards of data integrity and regulatory compliance.

Responsibilities

• Assist the Information Management team with records imaging and publishing using Perceptive Document Management and related enterprise content management (ECM) tools.
• Ensure accurate entry, classification, and maintenance of records data in accordance with company standards and retention policies.
• Support employees and contractors in activities related to records classification, retention, and compliance, under the direction of senior records staff.
• Provide assistance with the management of both physical and digital inventory, ensuring secure storage and accessibility of records.
• Respond to inbound and after-hours calls regarding record requests, delivering prompt and professional customer service to internal stakeholders.
• Contribute to the delivery of training programs and assist in educating functional groups on compliance requirements and records management best practices.
• Participate in records management activities at field and remote office locations as directed, ensuring consistent application of standards across the enterprise.
• Collaborate with team members to support other services within the Records Management department as needed, including process improvement initiatives and special projects.

Qualifications

• Demonstrated experience in records and information management, preferably within a technical, utility, or regulated industry environment.
• Proficiency in enterprise content management (ECM) systems and document management software such as Perceptive Document Management or similar platforms.
• Familiarity with records retention policies and regulatory compliance requirements for document handling and storage.
• Strong analytical skills with the ability to classify, organize, and audit records for accuracy and compliance.
• Exceptional written and verbal communication skills, with the ability to interact effectively with diverse teams and stakeholders.
• Experience supporting training initiatives or delivering instructional content related to records management or compliance is a plus.
• Previous exposure to utility operations records, geographic parcel data, or legal research related to land, leases, or oil-well documentation is advantageous.
• Ability to manage multiple priorities, adapt to evolving requirements, and maintain attention to detail in a fast-paced environment.
• Availability to work a flexible schedule, including occasional after-hours support for record requests as needed.
• Candidates must be legally authorized to work in the United States and able to perform work on-site as required by the role.

Pay Range: $15.00 - $20.00 Hourly
This position offers a hybrid schedule, with time split between the office and remote work.

About GDH:
At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:
GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.