What are the responsibilities and job description for the Internal Sales Desk Specialist position at GCU of USA?
Responsibilities:
- Support Sales Efforts: Assist the RVP in managing and exceeding sales objectives by providing comprehensive support in sales and recruitment activities.
- Agent Support: Serve as a primary point of contact for Independent Agents & IMO’s, addressing inquiries, providing product information, and assisting with application processes.
- Relationship Building: Foster strong relationships with Independent Agents & IMO’s through regular communication, ensuring they are well-supported and informed about the Company’s products and services.
- Market Knowledge: Maintain a thorough understanding of the Company’s life insurance and annuity products, market trends, and competitive landscape to effectively support sales efforts.
- Sales Coordination: Coordinate sales activities, including scheduling meetings, preparing presentations, and organizing events, to support the RVP’s initiatives.
- Documentation: Prepare and maintain accurate records of sales activities, agent interactions, and other relevant information to ensure seamless communication and follow-up.
- Collaboration: Work closely with the RVP and other internal teams to align strategies and ensure a cohesive approach to achieving sales goals.
- Member Support: Provide assistance to fraternal members who call or visit the home office to purchase or administer their products, ensuring they receive excellent service and support.
Qualifications:
- Education: Bachelor’s Degree in Marketing, Business Administration, Finance, or a related field preferred.
- Experience:
- Prior experience in financial services, insurance, or sales support roles preferred.
- Knowledge of life insurance and annuity products is highly desirable.
- Skills:
- Strong communication and interpersonal skills.
- Ability to build and maintain relationships with internal and external stakeholders.
- Excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- Licenses and Certifications:
- State Insurance License within 180 days required.
Suitability Requirements:
- Criminal background check required.
Credit and criminal background check required due to the financial nature and level of accountability of this position, in compliance