What are the responsibilities and job description for the Senior Microsoft 365 Specialist position at GCS Technologies?
Microsoft 365 Expert
We are seeking a seasoned Microsoft 365 expert with deep expertise in Intune and the Microsoft Defender suite of security products. This individual will play a key role in designing, implementing, and managing modern workplace solutions for multiple customer environments. The role requires strong technical proficiency, hands-on experience across M365 security and compliance tools, and the ability to operate as a trusted advisor in enterprise or MSP settings.
Key Responsibilities
- Endpoint & Device Management
- Deploy, configure, and manage Intune for Windows, macOS, iOS, and Android devices.
- Create and enforce compliance policies, conditional access rules, and app protection policies.
- Drive zero-trust endpoint strategies and ensure seamless end-user experience.
- Security & Threat Protection
- Administer the Microsoft Defender suite (Defender for Endpoint, Identity, Office 365, and Cloud Apps).
- Monitor and respond to security alerts, incidents, and vulnerabilities.
- Implement and optimize threat protection, attack surface reduction, and advanced hunting policies.
- Identity & Compliance
- Configure and maintain Entra identity services (MFA, Conditional Access, Privileged Identity Management).
- Implement governance, risk, and compliance features (Purview, DLP, retention policies).
- Ensure alignment with customer regulatory and compliance requirements.
- Collaboration & Productivity
- Manage core Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
- Support migrations and tenant configurations in multi-tenant environments.
- Provide proactive recommendations to optimize performance and user adoption.
- Automation & Reporting
- Use PowerShell and Graph API to automate common administrative tasks.
- Develop reporting and dashboards for device compliance, security posture, and service health.
- Document processes and produce knowledge articles for internal and customer use.
Required Qualifications
- Experience: 5 years hands-on managing Microsoft 365 production environments.
- Certifications (one or more strongly preferred):
- SC-300: Microsoft Identity and Access Administrator Associate
- SC-100: Microsoft Cybersecurity Architect Expert OR SC-200: Microsoft Security Operations Analyst
- MD-102 : Endpoint Administrator Associate
- Skills:
- Expert-level knowledge of Intune and Defender security products.
- Strong Microsoft 365 skills across Exchange Online, Teams, SharePoint, OneDrive.
- Familiarity with Entra identity, Conditional Access, and MFA.
- Strong PowerShell and automation experience.
- Soft Skills: Exceptional problem-solving, customer-facing communication, and documentation skills.
Preferred Qualifications
- Experience working in a Managed Services Provider (MSP) environment.
- Background in designing and delivering security roadmaps for enterprise clients.
- Familiarity with Microsoft Sentinel, Purview, and compliance-driven solutions.
- Experience with cross-tenant or hybrid identity/migration projects.
What We Offer
- Competitive compensation and benefits package.
- Professional growth and certification support.
- Opportunities to design and manage security-driven modern workplace solutions.
- A collaborative, customer-focused culture with exposure to diverse environments.
