What are the responsibilities and job description for the Application Engineer position at GCR Technical Staffing?
The role involves interpreting customer technical needs to define product specifications, designing and testing new product features, and developing custom mechanical components.
- It also includes creating and maintaining accurate technical documentation, providing on-site support, and collaborating cross-functionally to ensure successful product implementation.
Responsibilities and Deliverables: ·
- Collect and interpret customer mechanical, electrical, and software requirements for new business opportunities and customer requests
· Define internal specifications for new hardware and software product features based on customer’s requirements
· Test and evaluate new product features to ensure customer’s requirements and expectations are achieved
· Develop concepts and simulations for new products and / or features
· Provide on-site system integration support and training for customer evaluations and first-time product installations
· Provide timely and accurate responses to customer-driven information and action requests
· Understand root cause and drive resolution of product issues/problems/inquiries with respect to performance and reliability
· Plan, design, research, write, a range of documents, including product manuals, application notes, technical presentations, marketing material, software release notes, technical support bulletins, product change notices, training material, and videos
· Maintain currency and accuracy of all documentation
· Develop project plans and timelines
· Design custom mechanical parts and assemblies
· Regularly participate in product / project team meetings
Skills Required:
· Multi-disciplined software proficiency (CAD, SolidWorks, MS Office suite, Adobe Professional suite, Python, XML)
· Ability to read and interpret technical documentation and technical specifications · Demonstrates organizational skills and multi-tasking abilities
· Troubleshooting and problem-solving proficiency
· Team and customer-oriented person with professional demeanor
Other Requirements: ·
Required approx. 20% travel to supplier locations which include local, domestic and international location (Asia)
Education Required: · MS or BS in robotics, mechanical, electrical engineering, or computer science (robotics / mechatronics experience preferred)
Salary : $80,000 - $130,000