What are the responsibilities and job description for the Leasing Agent position at GCHP?
POSITION TITLE: Leasing Agent
MANAGER: Property Manager
GENERAL DESCRIPTION: Principally responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention.
QUALIFICATIONS Education: High School Diploma or GED Required
Experience: •
Minimum two years of tax credit experience as a leasing agent or similar property management function
Abilities: •
Working knowledge of Excel, Word, PowerPoint, and OneSite or similar property management software •
Excellent marketing techniques, sales abilities, strong customer service, and problem-solving are essential •
Energetic team player with high degree of professionalism and integrity, organizational skills, attention to detail with high degree of accuracy •
Ability to work flexible schedule, including weekends, to accommodate community needs
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES •
Enthusiastically greet current and prospective residents •
Conduct unit and site tours, build rapport with residents and prospects, determining prospect needs with the goal of obtaining an application and closing the lease •
Inspect vacant unit to ensure product readiness, show model and vacant units, and provide accurate community information •
Conduct all leasing activities at the property, complete guest cards, record traffic, follow up with prospects, coordinate all move-ins, and update the waitlist accordingly •
Follow Section 42 guidelines in the qualification, screening, and acceptance of applicants for residency •
Accurately process and report receipt of application fees, security deposits, rents, and other fees •
Recommend programs and strategies to increase qualified traffic and closing ratios •
Complete market surveys to maintain product knowledge of competitors •
Work to achieve and exceed lease-up schedules •
Contact current residents in person and by written correspondence to renew leases and complete re-certifications within the 120-day period •
Prepare all lease-related paperwork in an accurate and timely manner. Explain lease documents to new and existing residents. Ensure all documents are completed prior to resident move-in •
Perform other duties as assigned by the manager