What are the responsibilities and job description for the Operations Coordinator position at GCG Companies?
Type: Full-Time
Pay Rate: $17.50
Shift: Monday - Friday 7:00 am - 3:30 pm
Location: South Bend, IN
Perks Archway Offers:
- Health, dental, vision benefits
- Life, AD&D, short- and long-term disability insurance
- Generous paid time off (PTO)
- Recognition programs and service awards
- 401 (k)
- Employee assistance program, including identity theft protection and travel assistance
- Employee discount programs.
Major Areas of Performance:
- Create task to move inventory
- Prepare picking area
- Print order to move product to meet client SLA
- Handle returns
- Monitor and coordinate Pick location replenishments
- Coordinate inbound delivery appointments and receiving shipments
- Coordinate pull and delivery of needed inventory items for line jobs
- Compliance - For client specific needs – coordinate all compliance related requirements, gather data and manage hold inventory and all compliance-related reporting.
- Order Processing - Research and mange reporting of order errors. Update and implement Order error process.
- Compile and publish Client Scorecard and other metric reporting within organization.
- Define and update existing department Processes for improvements when identified
- Late and Rush Order Recap Reporting
- All cross team communications will be done via email, when needed, or other tools as appropriate.
- Communicate professional while working through issues with all team members.
- Escalates Order Issues when information is not received that is needed to get action required to move orders forward, when appropriate.
- Distribute Client Specific Reports
- Monitor, reconcile and publish daily Open Orders Report, per Open Orders Process
- Create and coordinate inventory forecasting tools for assigned clients.
- Troubleshooting and Resolution of Order Issues Identified
- Proactively works Order issues as appropriate, and follow up with assigned teams when resolution is not moving forward in a timely manner.
- Trouble shoots issues from Issues reported to the Order Management group to identify root cause or other systemic problems. Identify and help implement solutions to encourage positive change.
- Coordinate resolution between various departments to identify and Order Issues preventing successful order fulfillment, processing or shipment to the client.
- Maintain a clean, organized and safe work area
- Support and maintain corporate quality, health and safety standards, processes, policies, practices and work instructions. (ISO standards where applicable)
- All other duties as assigned
Qualifications Required:
- High School Diploma or GED required; Associates degree preferred
- Previous Warehouse Management Systems (WMS) experience preferred
- 1 year warehouse experience
- PC computer skills required
- Strong math and reading skills
- Strong analytical aptitude
- Strong written and verbal communication
- Ability to work independently or in a team environment
- Ability to pay attention to detail to ensure accuracy
- Physical requirements include lifting (40lbs), carrying, bending, sitting, stretching, and standing for long periods of time
If interested, please apply online at www.Archway.com.
Salary : $18