General Manager

Job Title: General Manager

FLSA Status (Exempt or Non Exempt) Exempt

DivisionDepartment: GBS Print Technologies Group, Malvern Label Operations

Reports To: Vice President of Operations

POSITION SUMMARY

Provide management support to all plant departments such as press, prepress, shipping/receiving/warehouse, and inspection/rewind. Schedule and supervise all production departments to ensure all production jobs are completed within the specified time frame and all quality specifications along with customers' requirements have been met.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Direct and manage plant operations for scheduling, production, maintenance, quality and particularly sales/customer satisfaction.
• Provide leadership, development and direction to accomplish the company goals and objectives.
• Directs implementation and execution of manufacturing policies and practices throughout the facility including, but not limited to, Lean Manufacturing techniques, materials usage, shipping and receiving, capacity planning, production scheduling, safety, customer satisfaction, employee relations and performance measures.
• Coordinate plant activities through planning with departmental managers to insure the total manufacturing objectives are accomplished in a timely and cost effective manner.
• Establish and monitor overall plant performance for production and quality standards.
• Control and minimize labor overtime, premium freight and repair expenses.
• Maintain existing plant facility and equipment; replace, or make adjustments to plant and equipment when necessary.
• Incorporates shop floor organization and plant cleanliness among plant personnel.
• On-going support of the Business and Quality Management System in accordance with the current Quality Standard Requirements.
• Implementation of continuous improvement techniques, including waste reduction/elimination.
• Provides leadership for problem resolution to facilitate faster improvements and improved working relationships.
• Establishes operations standards for cost control, waste reduction, quality, safety, and complete and on-time delivery.
• Management and scheduling of all production personnel in areas as prepress, inspection/rewind, press, and shipping/receiving/warehouse.
• Handle expedites of orders to meet customer request and to maintain current production schedule.
• Work independently
• Interacts with purchasing regarding materials. Manage and control proper inventory levels of non-production supplies.
• Provides direction on general and customer related corrective/preventive actions as appropriate.
• Help identify appropriate equipment for new business from Sales Reps.
• Help schedule trials on press.
• Other duties and projects as assigned.

QUALIFICATIONS (Knowledge, Skills, and Ability Requirements)

• High School diploma or GED
• Bachelor's degree in related field or five years plant/general management experience in a manufacturing environment and printing industry.
• Working knowledge of budgets, financial statements and business planning.
• Basic understanding of statistical techniques
• Understanding of Continuous Improvement Process.
• Technical skills in process improvement, freight and distribution, materials management and production scheduling.
• Leadership: a demonstrated ability to lead people and get results through others.
• Planning: an ability to think ahead and plan over a 1-2 year time span.
• Management: the ability to organize and manage multiple priorities.
• Good communication skills including verbal, written, interpersonal, listening and conflict resolution
• Basic math skills
• Computer knowledge
• Ability to work as part of a team
• Knowledge and understanding of business processes
• Good organizational skills
• Knowledge of, or experience with presses and rewinders
• Employee training and development
• Strong ability to effectively interact with sales/customer
• Strong problem solving skills
• Measurement of performance to company goals and standards and establishment of targets for improvements in safety, quality, cost, delivery and employee relations.
• Ability to provide alternative resolution.

SUPERVISORY RESPONSIBILITIES

Does this job have supervisory responsibilities? Yes

Are there subordinate supervisors reporting to this job? No

Are there other non-supervisory employees who report directly to this job? Yes