What are the responsibilities and job description for the Collection Professionals position at GB Collects?
Company Description
GB Collects is a trusted corporate collections agency that specializes in assisting companies with managing their delinquent receivables. By employing a skilled team of collection experts and legal representatives worldwide, GB Collects helps clients recover outstanding debts and focus on their core business operations. The agency represents both national and international clients and is SSAE 16 SOC 2 certified, ensuring the highest level of service and data security.
Role Description
This is a full-time on-site role based in Sarasota, FL, for Collection Professionals. Responsibilities include contacting customers to recover outstanding debts professionally and effectively, managing delinquent accounts, negotiating payment plans, and maintaining accurate records of communications. The role also requires compliance with all relevant policies, regulations, and legal requirements.
Qualifications
- Strong communication and negotiation skills
- Problem-solving abilities and attention to detail
- Proficiency in using collection software and CRM systems
- Ability to work independently and as part of a collaborative team
- High level of professionalism and ethical approach to collections
- Prior experience in collections, customer service, or related fields is a plus
- Bachelor’s degree in Business, Finance, or related field is a plus