What are the responsibilities and job description for the Customer Service - Lumber Yard position at Gazaway Ace?
About Gazaway Lumber Co., Inc d/b/a Gazaway Ace
Gazaway Ace is a locally owned small business located in Paragould, AR and Jonesboro, AR. Our Paragould store was established in 1963 and features a broad line of building materials along with Ace Hardware's key departments of paint, electrical, plumbing, and tools. The Jonesboro location is located in the Hilltop area of Jonesboro across form NEA Baptist Hospital. Its selection features lawn and garden, grills and outdoor living.
Basic Function: Accurately load product and safely operate equipment and trucks with the goal of maintaining a high level of customer satisfaction within company policy. When equipment and trucks are not in use, maintain housekeeping of lumber yard/warehouse and maintenance of equipment.
Responsibilities:
Promoting and maintaining safety first attitude. Report any accidents or injuries to a supervisor immediately.
Serve as company representative for the delivery and customer pickup.
Follow local, state and federal driving laws and regulations.
Responsible for courteous customer service and making sure deliveries are loaded correctly and promptly.
Follow company procedure regarding returned product from job sites.
Unload or oversee the unloading and orderly and neat storage of incoming merchandise.
Provide exceptional customer service for retail, contractor or professional builder customers.
Evaluate returned merchandise for proper disposition (resale, salvage, etc.)
Make certain that materials match the sales ticket(s) for that load.
Maintain good relations and morale of fellow employees and customers.
Education/Training
High School or GED equivalent.
A CDL-Class B or above drivers license is preferred but not required.
Experience
Previous customer service experience preferred but not required. OSHA requirements for forklift operation include a minimum age of 18.
Physical Demands
Standing, walking, lifting (up to 80lbs) and climbing.
THE DUTIES OF THE Customer Service Worker - Lumber Yard SHALL INCLUDE BUT NOT BE LIMITED TO THE ABOVE STATEMENTS.
8am to 6pm schedule. Frequent Saturday schedules are possible.
Gazaway Ace is a locally owned small business located in Paragould, AR and Jonesboro, AR. Our Paragould store was established in 1963 and features a broad line of building materials along with Ace Hardware's key departments of paint, electrical, plumbing, and tools. The Jonesboro location is located in the Hilltop area of Jonesboro across form NEA Baptist Hospital. Its selection features lawn and garden, grills and outdoor living.
Basic Function: Accurately load product and safely operate equipment and trucks with the goal of maintaining a high level of customer satisfaction within company policy. When equipment and trucks are not in use, maintain housekeeping of lumber yard/warehouse and maintenance of equipment.
Responsibilities:
Promoting and maintaining safety first attitude. Report any accidents or injuries to a supervisor immediately.
Serve as company representative for the delivery and customer pickup.
Follow local, state and federal driving laws and regulations.
Responsible for courteous customer service and making sure deliveries are loaded correctly and promptly.
Follow company procedure regarding returned product from job sites.
Unload or oversee the unloading and orderly and neat storage of incoming merchandise.
Provide exceptional customer service for retail, contractor or professional builder customers.
Evaluate returned merchandise for proper disposition (resale, salvage, etc.)
Make certain that materials match the sales ticket(s) for that load.
Maintain good relations and morale of fellow employees and customers.
Education/Training
High School or GED equivalent.
A CDL-Class B or above drivers license is preferred but not required.
Experience
Previous customer service experience preferred but not required. OSHA requirements for forklift operation include a minimum age of 18.
Physical Demands
Standing, walking, lifting (up to 80lbs) and climbing.
THE DUTIES OF THE Customer Service Worker - Lumber Yard SHALL INCLUDE BUT NOT BE LIMITED TO THE ABOVE STATEMENTS.
8am to 6pm schedule. Frequent Saturday schedules are possible.